Outstanding experience with InPost! Collected my parcel today and it couldn’t have been easier. The locker system is super quick and convenient — just scanned the code, and my parcel popped right out... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Based on reviews, created with AI
Written by the company
Check which small, medium and large compartments are available in our lockers with the app
Download now More InPost tipsSend your parcels, return your items and collect your online orders from thousands of parcel lockers and shops
United Kingdom
Replied to 97% of negative reviews
Typically replies within 24 hours
I like it because if you working full-time it's difficult to get to post office. This is accessible 24hrs. What is annoying is that the items are often thrown right to the back of the compartment making it impossible to reach if you aren't very tall. A fre times I've had to ask strangers to assist.
It is so easy to use. You don't have to wait in for the delivery. Once you know the parcel is in the locker you can fetch it when convenient within the time scale.
Convenient and easy access using QR Code and reminder to collect every day.
Local, convenient and super easy to navigate. Made the return process so easy it was almost too good to be true. First time using in-post and it’s genius! No waiting in the post office queue or even being limited by their opening times.
Easy service for sending a parcel with convenient shop for dropping off
In post is very reliable and easy i am very happy with their services
Not this delivery, this one was fine but only because items were delivered to a shop. Another one I have been waiting for for nearly 3wks now has been a complete mess up. Nearly no updates (until the item was sent back to supplier and then the app went mad telling me everything I didn't want to hear) the 1st and only message before that was one to say they couldn't deliver because I lived in a rural location.... funny how DHL, UPS, Royal Mail to name a few have never had any problems delivering to me before, no to mention the Class2 cement lorry I had turn up to lay the foundations to my garage.. Truth is they didn't even try to deliver to me.
First place had no compartments available, second and third wouldn’t scan my item. Eventually I keyed in the very long number.
The deal was simple to get done and I couldn't find any fault with he delivery ad it was fast and hassle free
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.