Yodel by InPost Reviews 2,997,331

It was supposed to take 2-3 business days, but unfortunately, it took 4. If you're looking for on-time delivery, unfortunately, you can't rely on it. Maybe I'll try again...

I've made some comments in the past on how awful Yodel were, and I stand by my comments at the time. But I have to say I've received 2 deliveries recently from Yodel and they both went flawle... See more

Used Yodel to return an item that had been purchased on line. Negatives - Online booking required a mobile number for the recipient which wasn't available so I had to enter my own number to procee... See more

A bit hit and miss. Delivery driver leaves parcels on my doorstep covering the cat flap so my cats can’t get in or out. I have a carport and always ask for parcels to be put there.

I have had to complain about Yodel several times & had emails from them stating they’d look into it & improve. Well, today they improved massively. When I realised it was Yodel delivering I was expect... See more

Using Yodel works seamlessly. It is easy to find the cost of carriage, print off the address label and pop into a local Yodel agency, in my case, Morrisons. I’ve used Yodel on a couple of occasions an... See more

Would avoid like the plague. This merger has caused chaos, delayed parcels, three times now the driver claimed to have delivered my parcels to its pickup location, 2 turned up over a week later when t... See more

First parcel spent 4 days in national hub, when I queried it they said it was lost. Second parcel was out for delivery. Driver was an hour late, 3 stops away from our address. Then the... See more

The whole procedure was fast, efficient and very good value. We used the door to door service and the process ran like clockwork - parcel was collected early the day after ordering the service and was... See more

I used a local grocery (Scotmid) in Avoch today to return an item. It was my first time returning via Yodel but this rep was just great. I printed the return address to hand to the driver but as handi... See more

Asked yodel by in post to leave my parcel in a safe space got confirmation email that it had been applied to my delivery. Got home to find my parcel had been left by my front door which is directly on... See more

i do not like the new system - now i java to enter my email to receive confirmation of parcels sent i want a paper receipt as then i can clip it to the remainder of the paper label i print - i do... See more

Another package that appears to have been 'inspected'. Stabbed through the yodel label and mailer, which takes quite some force, so can't see a reasonable explanation other than a deliberate act. The... See more

Have had some good and bad deliveries but this one is a good one! The driver called me as there seemed to be a problem with our buzzer. He called to see if I was home, he tried pressing the buzzer ag... See more

I'VE no complaints regarding deliveries, always been great. Now I've just had my first large parcel collected to send to someone. No problems yet again. Smooth transaction, customer received their par... See more

I want to be kind about yodel but I just can’t. I don’t know how this company is still working. God forbid if you need a delivery on a Friday Saturday or Sunday you’ll never receive it honestly I’m ju... See more

This company seems to have improved significantly. Maybe it's just that I am having things delivered to a different address (residential rather than city centre), but no problems with most recent ones... See more

After InPost takeover tracking was delayed 4 days , and when finally show my parcel is at national hub just 4 days after it been send.Another 2-3 days to be delivered.Good job InPost you just reach qu... See more

Took parcel to drop off SHOP and the shopkeeper said it was too big. I had already checked the size and weight limits on the Yodel website, the shopkeeper was lying. I had to drive to the Yodel depot... See more

Waiting for my parcel from Dunelm was told it wauld arrive on Friday 3rd it was on the van for delivery never came . Went on live chat was told on van to be delivered that day . Saturday the same came... See more

Yodel asked me to say what to do when they dont find me. I chose safe place and mentioned my preference. Driver gets there rushes back with my parcel. After confirming with email that they have receiv... See more

Yodel used to be great. What has happened now? Parcels used to reach the local delivery depot and were delivered within 24 hours. Now it says 'arriving today' but then nothing happens on that day or... See more

As a seller on Vinted using various delivery services Yodel is most certainly the most incompetent service. Three of my delivery’s have never made it to their destination nor has it ever been returned... See more

The driver rang the bell and waited, not like the previous one that didnt ring the bell and left the parcel in a nearly full re-cycling bin

Always a great experience, to wake up.. and know they have delivered. At a safe place, that I say I want it delivered.. and close my gate, on leaving, come quietly, and leave respectfully, there like... See more

I have experience with this company for years and I can write only very positive things. They provide you every important information you need for example: They expecting the parcel, they have the pa... See more

Its all very well offering a receipt by email, but if the email doesn't include the postcode, the item cannot be tracked!

Had delivery from Majestic today by Yodel. Received a text with a two hour time slot. Driver arrived on time and rang the bell so I could bring in the parcel. That’s all I expect.

Co-op on manor estate in benfleet doesnt take big parcels , this needs to be sorted as this caused a problem when I returned my parcel there .

Why it takes so long for a small package is so annoying, I use the lockers because they are easy and local but take longer to arrive.

Asked for my parcels to be put in different place if not in which they did and thanks really appreciated

Yodel so awesome an always delivered on time unless the truck breaks down on the way to delivery thanks yodel transport

Super way of posting items. Easy to follow instructions and more and more popping up to use

This is my first time of using Yodel, It was cheap and the delivery was on time and secure.

Good communication from the company and updates from the website. Pleased with the tracking. Would highly recommend

It was so easy. Good parking. It was very straightforward. The worst bit was imputing my email as I didn’t have my glasses, to receive my receipt.

Tracking not kept up to date....parcels supposed to be delivered within 3 to five days taking more than 2 weeks...no contact with a person on the telephone....do I need to say more....don't know how... See more

I can not contact anyone and my parcel is nearly 3 weeks late. Using through vinted and I would have asked to collect the parcel myself after it causing all this trouble. Would not use agian if I had... See more

I was greeted with a warm welcome upon entering the shop, and the products were presented to me in an exquisite manner. I was able to acquire exactly what I desired.

What is a "safe place"? I doubt that beside a plant pot outside a front door is that - open to weather and/or in sight of any passerby who might decide to help themselves! Thankfully, Yodel have not d... See more

I use Vinted quite a lot and have not had problems up until now but the past few weeks things have gone haywire ! The shop that I normally collect parcels from was shut so I redirected other purchases... See more

Given experiences I have had in the past, I find myself somewhat astonished to be writing a positive review of Yodel. Mind you, I did organise delivery to a Yodel store rather than to my home, which... See more

I sent a parcel and paid extra for signed delivery. When tracking the parcel, it showed the parcel had been delivered but no signature was showing. I tried to contact Yodel by the live chat and was to... See more

A Fantastic Company. I wasn't expecting the item to arrive so fast. I love this company. Thanks loads for the great work you're doing

I was told on the web site to bring the parcel to the drop off point where the label would be printed. Once there I was told that labels HAVE to be printed at home which caused me to waste hours of ti... See more

Delivery came on time . Need to pop out so left a note on my door was very visible to put parcel at back door in a child’s playhouse also very visible but it was just left at the back door uncovered... See more

Really pleasant delivery drivers and always get my parcels in good time.

I pick this message up after I had forgotten which delivery it was, but they’ve never been a problem