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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive prices and the quick delivery of products, highlighting the platform's ease of use and smooth service. Many appreciate the immediate access to keys after purchase and the absence of issues in their transactions. Consumers also value the wide selection of games and software available, considering it a digital treasure chest for discovering great deals. People report positive interactions with customer support, noting their efficiency and helpfulness in resolving issues, such as non-working products or key problems. The refund process is often described as fast and hassle-free, reinforcing trust in the company. While some reviewers mention occasional issues with orders, the overall sentiment remains highly favorable, with many recommending the platform for its reliability and affordability.

Based on these reviews

Rated 5 out of 5 stars

Site exceptionnel, sans aucune fraude. Les prix et taxes sont toujours précis. Possibilité d'abonnement. Je commande depuis longtemps et j'ai toujours reçu mes clés. Une bibliothèque complète de jeu... See more

Company replied

Rated 5 out of 5 stars
Verified

This is Lutz from Germany. Special software needs Windows 10/11, but the hardware of my older Sony Vaio doesn't accept Windows 11, so I downloaded Windows 10 which matches well only with activation-... See more

Company replied

Rated 5 out of 5 stars

Bought it, got exactly what I paid for right away. Fourth time using the platform, zero issues so far. That’s how it should be — no drama, no nonsense, just working as advertised. For once, a marketpl... See more

Company replied

Rated 5 out of 5 stars

I had an issue with a game key that couldn’t be activated in my region, but the support team solved everything incredibly fast. The communication was clear, friendly, and efficient — I got my refund r... See more

Company replied

Rated 5 out of 5 stars

Just bought 12 months of Xbox Gamepass Ultimate for £144, thereby saving myself £132 on the recently hiked monthly fee. It took only minutes to buy four Gamepass Ultimate keys from Kinguin using PayP... See more

Company replied

Rated 5 out of 5 stars

Mi experiencia comprando en Kinguin fue perfecta. Adquirí una clave para el juego Silent Hill f y el proceso fue increíblemente rápido. Recibí el código de forma inmediata después de la compra y, lo... See more

Company replied

Rated 5 out of 5 stars
Verified

I’ve bought from Kinguin twice now, the first time being 2 years ago. I’ve never had an issue with their products and you get codes immediately. I have confidence in the legitimacy of this site.

Company replied

Rated 5 out of 5 stars
Verified

Superb, used Kinguin many times and the game keys have been delivered every single time instantly. Highly reccomend them for game keys. As no one wants to be ripped off by steam inflating prices even... See more

Company replied

Rated 4 out of 5 stars
Verified

The key worked as expected and the overall price was great. The only flaw was that it was advertised as the Deluxe edition, but when claimed you would only receive the normal version. For the price, i... See more

Company replied

Rated 5 out of 5 stars
Verified

They are good but their Bitcoin payment system is broken (2 of 2 payments have failed to the point I had to manually contact support to get credited). But support fixed the issue eventually.

Company replied

Rated 5 out of 5 stars
Verified

I’ve used Kinguin multiple times, and it always works smoothly. Every key I’ve purchased has been delivered quickly and without any issues. The platform is easy to navigate, the prices are competitive... See more

Company replied

Rated 4 out of 5 stars
Verified

My payment did not process until the last minute wich is late but I did use an unconventional payment method. The site got good deals and reviews one of the few I trust but more than all they usually... See more

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Rated 5 out of 5 stars
Verified

Por mi experiencia con Kinguin todo ha ido de maravilla. Si ha habido algún problema lo han solucionado enseguida. Para mi es una web fiable.

Company replied

Rated 4 out of 5 stars
Verified

Well, keys are working in steam EU, thats great. Everytime i buy i have to proceed to url and request the key (via URL, it takes couple of seconds), it’s not an issue, i mike that way « not requeste... See more

Company replied

Rated 5 out of 5 stars

If you're okay with the moral gray area that is key resellers, I HIGHLY recommend. Purchased a key for season 1 of a particular game - base game and 4 expansions - for a little over $5 (base ga... See more

Company replied

Rated 5 out of 5 stars
Verified

+rep never got any problem. Sometimes somes sellers are scammer on the website and after submitted a support case they refunded me. Good prices but too much processing fées

Company replied

Rated 5 out of 5 stars
Verified

Never had any issues with Kinguin.. Been using the site for many years. Good deals and trusted sellers. Just be sure about what you purchase as the refund process can be tedious depending on the selle... See more

Company replied

Rated 5 out of 5 stars
Verified

’ve had a great experience with Kinguin. The platform is easy to use, and the prices are competitive. What really impressed me was their customer support—when I received a non-working product, the ret... See more

Company replied

Rated 5 out of 5 stars
Verified

Completely trustworthy. I’ve bought some psn gift cards in the past few months and the service was chef’s kiss, the keys have arrived in immediately and ready to be redeemed. Also, the support helped... See more

Company replied

Rated 5 out of 5 stars
Verified

I bought youtube msuic premium and assesto corsa ultimate edition For youtube they give you an account to sign in you cant use your own account, but for steam games they give you a code that you can... See more

Company replied

Rated 5 out of 5 stars

Bought 22 things from here so far. Only 1 key was a duplicate and didn't activate in Steam. I took a screenshot, opened a support ticket, and they got back to me within a couple hours and resolved the... See more

Company replied

Rated 5 out of 5 stars
Verified

Kinguin feels like a digital treasure chest — you never know what deal you’ll discover next. Smooth service, quick delivery, and a marketplace that makes gaming more exciting before you even start the... See more

Company replied

Rated 5 out of 5 stars
Verified

The first time I have kwon about kinguin it was on YouTube and the YouTuber said that people get scammed on this site. That being said, I am rating my own experience and I love it.

Company replied

Rated 4 out of 5 stars
Verified

Its fast the key delivers instantly, the only thing that i dont like is the extra charge on the end at the payment, i prefer to know the full price of the game when i browse it and not before i pay

Company replied

Rated 4 out of 5 stars

Good job at acquiring, but you should improve It, i had some issue with payment of the game and had to retry It, but there was no way to do it, i had to wait a hour to expire and buy It once again

Company replied

Rated 4 out of 5 stars
Verified

Always been a bit dubious about these key sites. Worked a treat, instant key code, decent price. Only downside is their flagged price on keys is only with their membership price.

Company replied

Rated 5 out of 5 stars
Verified

Brilliant quick service, lots of choice and worked first time. Saved a fortune over the annual subscription normally required for something I may only use a few times.

Company replied

Rated 4 out of 5 stars

Great. I've only had one issue with a couple purchases of one product that turned out to be used keys. Otherwise my other purchases have activated with no problems.

Company replied

Rated 5 out of 5 stars
Verified

Been apart of the site for many years and actually forgot about the wide and diverse service they offer so I bought through them ahad no hassles and ws very easy actually very satisfied

Company replied

Rated 5 out of 5 stars
Verified

I bought a game account but it didn't work and customer service refund my money, they treated me well and politely and for that I'm grateful. I recommend this site.

Company replied

Rated 5 out of 5 stars

Thank you so much for your help. I buyed two games and both had to be activated via "Plyxa". Both times I didn´t got my games so I had to contact kinguin. They helped me very quick and initiated a ref... See more

Company replied

Rated 5 out of 5 stars

Perfect all. they refund 100% if the game doesn't work. they respond quickly to messages. any recommendation for this store :-)

Company replied

Rated 4 out of 5 stars
Verified

I had a refund for game that the serial was a duplicate, that's very nice. But then i saw a huge jump of price for a game that was interested with, maybe next time i'll get lucky with it.

Company replied

Rated 4 out of 5 stars

I've used CD keys for many years but tried a AI search for cheapest digital version of a game and it choose this website. Normally in very cautious and dubious but it worked well. Got my key soon afte... See more

Company replied

Rated 4 out of 5 stars

High service fees but great customer support. I got a faulty key requested a new one and got within 5 min.

Company replied

Rated 5 out of 5 stars

Great experience. The whole process, from buying to the shipping of codes by email, works flawless and super fast.

Company replied

Rated 5 out of 5 stars

I have bought many games from Kinguin.net and always at an reasonable price. Never had any problem with those games nor Kinguin.net.

Company replied

Rated 5 out of 5 stars
Verified

Never had any issues with any of the keys purchased here, the payment process and delivery is always quick and easy.

Company replied

Rated 5 out of 5 stars

Very competitive prices, immediate delivery at least for digital products, works as described and never had any issues. Will buy again

Company replied

Rated 5 out of 5 stars
Verified

I bought a PC key for a videogame. The offer was great, final price 10% of the original price. Activation worked great. Very good site!

Company replied

Rated 5 out of 5 stars

Website and payment is smooth. I’ve received my product in a minute and could use it quick. Quick, easy and affordable. One thing I want to mention and that is that my price did rise out of nowhe... See more

Company replied

Rated 5 out of 5 stars
Verified

I really like it. I can easily access what I want. Support services are also so kind and helpfull. They solved my issues faster than I thought.

Company replied

Rated 5 out of 5 stars
Verified

Every single time I've used this company, Top service, easy to use and never had any issues.

Company replied

Rated 5 out of 5 stars
Verified

The order went smoothly. The code was sent within a few minutes and could be activated without any problems.

Company replied

Rated 5 out of 5 stars
Verified

Always my pleasure. Always my first choice to save money. Immediate delivery. Simple and fast.

Company replied

Rated 5 out of 5 stars
Verified

preordered a steam-key, for a good price. got the key immediatedly after game release.

Company replied

Rated 4 out of 5 stars
Verified

One time I bought key for a Steam And I bought it several times but doesn't work I get refunded, but never get key

Company replied

Rated 5 out of 5 stars

I've been a Kinguin man for several years and they have NEVER let me down. Keep up the Great work!

Company replied

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Company details

  1. Gaming service Provider

About Kinguin.net

Written by the company

About Us

From our beginnings in 2013, we’ve been building our Kinguin community - fast forward to now - and there are almost 15 million ardent fans! We’ve come a long way but guess what, we’re just getting started….

As the original games marketplace, we have always believed in creating an open accessible platform. Today, we love connecting gamers with sellers to give them the best, most competitively-priced games in the world.

Our Customer Service

In case of any issues with the product, we highly recommend using our "Report a problem" button. It will significantly speed up the process of resolving the matter.

You may find this feature in the product Activation details, FAQ, and under the "My Game key is not working" topic while creating a ticket.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

100K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Very Honest Company

I ordered an item that I couldn’t use. I take responsibility because I didn’t fully read the item description. I messaged Kinguin and explained the situation and was refunded in a timely fashion. I will definitely order from Kinguin.net in the future but I’ll make sure that I read the instructions more carefully.

October 9, 2025
Unprompted review
Kinguin.net logo

Reply from Kinguin.net

Hi!

Wow, that is an amazing feedback.

Thank you for being our customer.

Have a great day!
Shiz

Rated 1 out of 5 stars

SCAM

Bought Nba 2k26 key on Kinguin. The key was invalid, it says that the code has already been redeemed and support hasn’t even replied after more than 48 hours, despite their "24-hour policy". Honestly don't know if I will get my game or not at this point.

October 11, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Good and fast

October 8, 2025
Kinguin.net logo

Reply from Kinguin.net

Hi there,

It is nice to see that you decided to leave a review. We appreciate each and every one of them, and aim to read all. Thank you for the feedback.

Hope to see you again,
Shiz

Rated 5 out of 5 stars
Verified

Just perfect. Have patience.

Didn't know what to expect, but everything went smooth.

October 2, 2025
Kinguin.net logo

Reply from Kinguin.net

Hi there,

It is nice to see that you decided to leave a review. We appreciate each and every one of them, and aim to read all. Thank you for the feedback.

Hope to see you again,
Shiz

Rated 5 out of 5 stars
Verified

Trusted ✅🥇👌💯

September 8, 2025
Kinguin.net logo

Reply from Kinguin.net

Greetings,

Such positive reviews are always welcome. It is building for us to know that our customer base thinks so highly of us.

Thank you,
Shiz

Rated 5 out of 5 stars
Verified

Flawless execution of my order as…

Flawless execution of my order as always, THX

November 28, 2024
Kinguin.net logo

Reply from Kinguin.net

Hi there,

It is nice to see that you decided to leave a review. We appreciate each and every one of them, and aim to read all. Thank you for the feedback.

Hope to see you again,
Shiz

Rated 5 out of 5 stars
Verified

Always great service and fast

Always great service and fast. Good pricing too. Thanks

October 2, 2025
Kinguin.net logo

Reply from Kinguin.net

Hi,

We truly appreciate the confidence you showed in us. Such positive reviews are very valuable to our company. Thank you.

Kind regards,
Shiz

Rated 1 out of 5 stars

Months of waiting – still no solution or response

I’ve been trying to resolve a payment issue with Kinguin for several months now. After serious delays in processing my original purchases which caused my bank to block my credit card on suspicion of fraud, I tried multiple times to pay the remaining amounts properly.

After weeks of slow and confusing communication, I finally received several payment links — but none of them worked. I immediately reported the issue and even sent screenshots of the error messages. That was over three weeks ago, and since then, I haven’t received any further response despite several follow-ups.

This review is my last attempt to get an answer and a solution. The affected orders are:
AXDB5C4E9CF2
EANB8E52AD2B
QO1B8EF8E2D4
V8LB8F764DA5
LKGB9442737B
B7VB94A94D2A
Z9OB95114D56

The entire process has now dragged on for months without resolution.

October 13, 2025
Unprompted review
Rated 1 out of 5 stars

I would stay clear of this company

I would stay clear of this company
Quick to take your money
But never supplied the Steam Key
You have Been warned

October 13, 2025
Unprompted review
Kinguin.net logo

Reply from Kinguin.net

Dear Customer,

We would like to apologize for any trouble you may have been subjected to.

With that said, we were not able to locate you on Kinguin using the information you provided with your review. Therefore, we have to ask you to provide us with your order number (as this is the main detail that will allow us to distinguish your case) - you can simply edit your review and provide it in its text.

Only when having such, we will be able to find the issue you are reporting on our side and provide you with a solution specifically for your problem.

Our Team is looking forward to receiving more data from you, so we are able to solve your issue directly.

Kind regards,
Shiz

Rated 1 out of 5 stars

Scam?

I bought a game key from some seller called AlmostFreeKeys on Kinguin, but it’s a duplicate so I can’t use it...

October 12, 2025
Unprompted review
Kinguin.net logo

Reply from Kinguin.net

Dear Customer,

Thank you for reaching out.

We apologize that your experience was not as expected, and we are working to improve it.

Concerning your order for Battlefield 6 Phantom Edition, we sincerely apologize for the inconvenience you have encountered.

We fully understand how frustrating this situation can be and truly value your patience and understanding. To assist in resolving the issue, we kindly suggest reaching out to Steam Support and requesting the specific date and time the key was activated on an account.

We have also responded to you about this matter, which you can access through this link: https://www.kinguin.net/app/dashboard/rc. Please have it checked at your most convenient time, and we look forward to hearing from you soon.

If you have any further questions or require additional assistance, please do not hesitate to reach out, and we are always here and happy to help with anything you need.

Warm regards,
Shiz

Rated 5 out of 5 stars

It’s great!

Went through immediately and have had no issues! Just pay attention to the sellers ratings and you’re golden.

October 12, 2025
Unprompted review
Kinguin.net logo

Reply from Kinguin.net

Hi there,

It is nice to see that you decided to leave a review. We appreciate each and every one of them, and aim to read all. Thank you for the feedback.

Hope to see you again,
Shiz

Rated 5 out of 5 stars

Kinguin is the best!

Kinguin is the best!

Best prices,
Best options of sellers,
Best at delivery.

October 12, 2025
Unprompted review
Kinguin.net logo

Reply from Kinguin.net

Hi,

We truly appreciate the confidence you showed in us. Such positive reviews are very valuable to our company. Thank you.

Kind regards,
Shiz

Rated 1 out of 5 stars

Dont buy Battlefield 6 accounts

I bought a battlefield 6 account which got banned from EA not even 2 hours after i first entered the game.

I contacted the kinguin support but they take the easy way out of responsibility tellin me the steam acc is still working/not banned which is indeed true BUT YOU HAVE TO CONNECT THE STEAM ACCOUNT WITH EA THERE IS NO WAY AROUND IT.
I CANT UNLINK IT ANYMORE AND EVEN IF I COULD I BET THE SAME SHIT WOULD HAPPEN ON A NEW ONE

When you sell stuff make sure the whole process can be done savely and not only 50%. Yes the steam acc is still "working" but WORTHLESS NOW.

If i had thrown my money into fire i would have had a bigger benefit from that rather than investing 30€ for this bs.

As customer for the past ATLEAST 7-8 years i am dissapointed and it will be the last time i bought anything here if we dont find a compromis.

And no i will not try to contact EA Support myself

Regards

Marv

October 9, 2025
Unprompted review
Kinguin.net logo

Reply from Kinguin.net

Dear Marv,

Thank you for reaching out.

We apologize that your experience was not as expected, and we are working to improve it.

Concerning your order for Battlefield 6, as stated in our previous response and confirmed by the merchant, the EA account was not included in your original purchase.

We recommend reaching out to EA Support directly to appeal the suspension. There is a chance that your account was flagged automatically in error, and their support team will be in the best position to investigate and assist you further.

We have also responded to you about this matter, which you can access through this link: https://www.kinguin.net/app/dashboard/rc. Please have it checked at your most convenient time, and we look forward to hearing from you soon.

If you have any further questions or require additional assistance, please do not hesitate to reach out, and we are always here and happy to help with anything you need.

Warm regards,
Shiz

Rated 5 out of 5 stars

Easy fast. And quick

Fast and quick and I love it thanks kinguin

October 12, 2025
Unprompted review
Kinguin.net logo

Reply from Kinguin.net

Greetings,

Such positive reviews are always welcome. It is building for us to know that our customer base thinks so highly of us.

Thank you,
Shiz

Rated 4 out of 5 stars
Verified

Very easy service to use. Book. Done.

Very easy service to use. I’ve never had a problem.

October 2, 2025
Kinguin.net logo

Reply from Kinguin.net

Hi,

We truly appreciate the confidence you showed in us. Such positive reviews are very valuable to our company. Thank you.

Kind regards,
Shiz

Rated 5 out of 5 stars

Easy to Use, Reliable.

Found what I needed; easy payment with multiple options and easily claimed voucher online. It all works well!

October 12, 2025
Unprompted review
Kinguin.net logo

Reply from Kinguin.net

Hi!

Wow, that is an amazing feedback.

Thank you for being our customer.

Have a great day!
Shiz

Rated 5 out of 5 stars
Verified
Kinguin.net logo

Reply from Kinguin.net

Hello,

We are very grateful for your feedback. The fact that it is positive makes it all the better. ;)

Our team will continue working on improving our website experience, so that reviews such as yours will not stop coming. The more people are happy with our page, the better for everyone.

Thank you for giving us that prospect.

Kind regards,
Shiz

Rated 5 out of 5 stars
Verified

Great site

Great site! I've used them several times and am very satisfied.

October 2, 2025
Kinguin.net logo

Reply from Kinguin.net

Hello,

We are very grateful for your feedback. The fact that it is positive makes it all the better. ;)

Our team will continue working on improving our website experience, so that reviews such as yours will not stop coming. The more people are happy with our page, the better for everyone.

Thank you for giving us that prospect.

Kind regards,
Shiz

Rated 5 out of 5 stars

Very reliable, the top!!

Working license with the latest version of the program. Key shipped quickly. Big saving! Highly recommended!!

October 12, 2025
Unprompted review
Kinguin.net logo

Reply from Kinguin.net

Hello,

We are very grateful for your feedback. The fact that it is positive makes it all the better. ;)

Our team will continue working on improving our website experience, so that reviews such as yours will not stop coming. The more people are happy with our page, the better for everyone.

Thank you for giving us that prospect.

Kind regards,
Shiz

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