A guy from Austria

Bought it, got exactly what I paid for right away. Fourth time using the platform, zero issues so far. That’s how it should be — no drama, no nonsense, just working as advertised. For once, a marketplace that doesn’t turn a simple purchase into an obstacle course. I’m genuinely satisfied.

Buying on G2G was a miserable experience from start to finish. First, the platform has a ridiculous country-matching rule: your card’s issuing country must match the country of your phone number, or they will refuse delivery. As if anyone even knows which random EU country their debit card was technically “issued” from. I live in Austria and used a PayPal Debit Mastercard that I got here, but apparently, it was issued in Germany. Cue hours of pointless back-and-forth to convince them I’m not running an international scam.

When I finally managed to make a successful purchase with a proper Austrian card, I thought the nightmare was over. Nope. I bought a "12-month subscription gift card" — that's what the listing said — and after paying, the seller described it as a "1-year subscription, renews every 3 months." What I actually received was a 3-month subscription, with the seller stating that they had informed me. Three. Then it was back to support hell again; only this time, they weirdly needed much longer to respond.

If you value your time, sanity, or money, avoid G2G. Their system is broken and poorly moderated; their listings are misleading, and their support process feels designed to make you give up. I eventually bought the same gift card from Kinguin, and it worked right away the first time, and I also got what I purchased (without weird country card restrictions).

EDIT: Well, good job on preventing scammers with your security verification! I had difficulties with it, but the scammer seller seems to do just fine. The seller provided a replacement code, which does not work either. I also suspect that the seller will continue to offer fake codes to avoid refunds via G2G's support, which will only intervene if the seller fails to respond within 48 hours. So the seller delivers a fake code to reset the 48h timer. Additionally, this process is a hassle that requires a lot of effort and causes a lot of frustration, which you could avoid by buying from another platform.

I ordered Meta's Ray-Ban AI glasses. They're not just way below my expectations and insanely expensive, but when I tried to return them, Meta said that they would "process my return." Then, they sent me a "return kit", but they never told me where to send it.

After contacting them five times about where I should send them, they kept telling me that they're "still processing" my issue. That was at the beginning of June.

In July, nothing happened. In August, I started sending them formal payment warnings. I just sent the third formal payment warning, and they state they're still "processing the return". I haven't even sent the parcel yet, because I still haven't been provided with any information on where to send it.

In summary, I will likely contact a debt collection lawyer to take over this case and pursue a refund from Meta.

The interesting part is that they never refused to give me a refund. Instead, they told me to wait for my order to be sent back. They asked me to wait for several months, and still told me to keep on waiting. That's highly unprofessional and reminds me of ambiguous social media stores that try to prevent returns with those semi-legal tricks.

Experience would have been perfect, if I didn't have to pay for shipping.

Ein riesiges Problem bei Mobilfunkanbietern in Österreich ist, dass die Rechnungsstellung, die Verrechnung und der Kundenservice wirklich anstrengend und eine Qual sind.

Rechnungen bei Yesss! werden transparent online ausgestellt. Und wenn man ein Problem hat, dann kann ein E-Mail an den Kundenservice schreiben, wo man dann auch innerhalb von 24h eine Antwort bekommt. Alternativ kann man auch anrufen, wo ich nie länger als 5 Minuten gewartet habe.

Bei allen anderen Anbietern ist die Kontaktaufnahme immer eine Qual.

Schaut Mal in die AGB von Jordan&König:

Das Unternehmen hat seinen Hauptsitz in HongKong mit deutscher Steuernummer?

Das erscheint mir sehr schwammig.

Außerdem: Beim 1+1 Angebot ist eine Checkbox "alle 8 Wochen liefern" die standardmäßig aktiviert ist. Wer also nicht genau liest, schließt vermutlich ein Abo ab. Das ist ein klassisches Dark Pattern im Interface Design.

Also seit vorsichtig, wenn ihr dort was kauft. Hier wird offensichtlich viel getrickst ;)

Das Einladungssystem ist betrügerisch gestaltet.

Ich habe meinen Bruder eingeladen, der jetzt wirklich viel Geld bei Scalable Capital investiert hat. Der Support verweigert die Auszahlung des versprochenen Bonuses.

Ein No-Go für eine Onlinebank; wie soll ich vertrauen, dass mit meinen Daten und Geld verantwortungsvoll umgegangen wird, wenns bei der Auszahlung einer Einladungsprovision schon scheitert?

First of all, let me wholeheartedly recommend their competition as much more reliable and customer friendly than HelloFresh.

I figured I won't be at home when their box is delivered. Thus, I contacted their support on Saturday before Thursday's delivery, and asked for a cancellation of that box. They refused, and refered to that edits to the box delivery must be made latest by Friday the week before due to some internal, infrastructural reasons so that HelloFresh can provide their service.

So I suggested they should deliver it four days later, so the food does not go to waste. They refused to do that too.

Now there will be a parcel in my staircase stinking the entire house, until I return from my trip to throw it away. And they also made me pay for the box.

HelloFresh does not care about me at all, and only about my money. If they don't care about me, they don't seem to need me as their customer, which is fine, because I cancelled, not planning to ever return after this frustrating experience :)

While HelloFresh's service is quite decent, it only is until you first encounter any kind of problem, which is when they will leave you alone.

Easter holidays, I am not at home, nor are my neighbours. HelloFresh refused to cancel the delivery about a week before the delivery date. The parcel contains meat and will be in the staircase for several days, stinking the entire building, until when I come back home I can throw it away to trash. A bit sad for the food in the parcel (which will be bad by then because its insufficiently cooled and start to stink), a nightmare for all neighbours who have to smell it.

EDIT: I contacted their customer support who refused to help. They only referred to some policies they have in place.

My recommendation: If you have problems with HelloFresh, open a dispute with your credit card provider rather than contacting their support. That's because their support is useless.

Had to look it up on how to cancel. If you're genuine about your product, make it easy to cancel.

My account was locked immediately after registration. Their support refused to help me. They also refused to comply with a data deletion request under the European GDPR.

Overall, it was a terrible experience. I still don't know what has happened. I have a crystal-clear banking record; I have never missed a payment, and financial institutions only have good records of me.

They keep giving me amibguous reasons, such as the one within the reply to this Trustpilot review.

I find this highly unprofessional, and advice anyone to seek a different payment platform.

Update: After getting in touch with Payoneer, they still refuse to comply with European Data Protection Regulations, especially data insight and transparency. I have no idea what is going on with my data internally within that company, and they refuse to tell me.

Works seamless, and can save you a lot of money.

Just do not spend your money on mystery game keys. Anything else is very fair.

My bot broke within two months and they refuse to replace, repair, or refund it. They do not even answer support requests regarding this topic.

It's a scam.

My bot broke within two months and they refuse to replace, repair, or refund it. They do not even answer support requests regarding this topic.

It's a scam.

I signed up for a membership and immediately informed their support that this had been an accident.

They did not believe me and now threaten me to sue me for not paying my obligations.

This company seems to follow quite unethical business practise to force their boxershorts upon their customers.

By the way, their boxershorts are just insanely more expensive, but in no way more comfortable than conventional ones. Instead, they are thicker and make you sweat more easily, which is super annoying.

Das Abo zu kündigen ist unzumutbar kompliziert, und selbst dann ist eine weitere Zahlung fällig.

Wirklich, wirklich schade.

They make cancelling your subscription extremely difficult.

My recommendation: Just use PayPal as payment method and cancel your payment agreement with OnThatAss on paypal.com. That way you can avoid the trouble their system is making.

If you order at BestSecet pray that they send everything you ordered. Because if they forget to include an item, which seems to happen occasionally, they will not refund it.

I got my delivery and an item was missing.

I contacted their customer support to get a refund for that missing item.

They asked me to fill out a form, which I did.

Then they kept discussing about the form and eventually stopped replying 4 days ago, having told that they will come back to me.

So far 14 E-Mails have been sent. 13 days passed since I opened my customer support ticket. No solution yet in sight.

All they did is credit me 5€ as a voucher as compensation for the 200€ I paid and the 30% voucher that I had applied to the missing item. Still waiting for my 200€, and the 30% voucher, which they have not yet agreed to refund any of these.

Honestly, I get the feeling that they are trying to scam me. Even if they don‘t making getting a refund this lengthy is hilarious.

PS: I was not communicated what BestSecret replied. Also, I did not report the parcel as damaged, but instead confirmed that it was NOT damaged.

I bought their Sleeep Pro plugs.

They are extremely uncomfortable and do not justify their price at all.

So, I wanted to return them. They were sent to me from the Netherlands, and I was asked to pay the return shipping fee. However, they want me to send them back to Great Britain, declaring the plugs' value as 0 in the customs declaration form to avoid taxes. Worse, they threatened me to deduct any custom charges the postal service might make if I do not declare them as 0 in value. The worst part is that they insisted that this way of handling packages was legal.

Finally, they allowed me to send back my item to where it came from and refunded me.

Conclusion: Bad plugs, bad customer support, worse company policies, but still finally a refund.

Over time, I have collected some ZAP Coins, just to figure that I cannot use them to purchase any of the products that I want to buy: Domains and Lifetime servers.

Their terms and conditions (§5.1) state that ZAP Coins cannot be spent on FiveM Upvotes and Execute Albums. However, they do not mention anything else.

It's the 4th time within a year that I figured ambigous policies around ZAP-Hosting. It seems to be a quite foundational problem within their company to follow common/fair business practise.

Update: I contacted the E-Mail address mentioned in the comment with my data and I have not received a reply (yet).