True to promise, aiming to please the customer
The weather Promise application process was simple, and was true to its “promise” as I did indeed qualify for a full refund due to rain.
I was introduced to weather promise by booking through VRBO. My only concern with their process, is that they required my bank account number or debit card account number to issue my refund to. They use a third party company named Stripe, which required an onboarding process to include this very sensitive information. After much correspondence of my hesitation to provide that info, I was granted my payout in another way. All handled very professionally and with validation of my concerns. A fantastic company definitely geared toward pleasing the customer, which is hard to find these days.
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