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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the company's commitment to its promises, particularly regarding weather-related refunds. Consumers highlight the speed and ease of the refund process, with many reporting quick payouts once their claims were approved. The straightforward booking process and clear communication also contribute to a positive user experience. People also mentioned the updates in a timely fashion. The majority of reviewers express satisfaction with the customer service, describing it as excellent and professional. They value the company's honesty, fairness, and responsiveness to inquiries. While opinions on payment methods are mixed, the company's willingness to address concerns and find alternative solutions is appreciated. Overall, users feel that the company values its customers and strives to provide a positive and reliable service.

Based on these reviews

Rated 5 out of 5 stars

Good evening to you. With due respect, I appreciate you for the great work and services you provide to the citizens of various countries. I'm truly amazed about everything that I know about you. And... See more

Company replied

Rated 5 out of 5 stars
Verified

The process through VRBO was straightforward and clear. The value to cost was very reasonable. The service worked well and the communication was excellent. The payment for coverage was efficient and... See more

Company replied

Rated 4 out of 5 stars

The weather Promise application process was simple, and was true to its “promise” as I did indeed qualify for a full refund due to rain. I was introduced to weather promise by booking through VRBO.... See more

Company replied

Rated 5 out of 5 stars

I did not get anymore money back due to not raining enough during the day but they answered my questions quickly. I would use them again in a heartbeat, just look at the weather or consider the time o... See more

Company replied

Rated 5 out of 5 stars
Verified

We rented a nice large house for a week with an in-ground pool for the kids and a fenced in yard for our pup. It literally poured for 2 days and then on and off for the rest of the trip. After we got... See more

Company replied

Rated 5 out of 5 stars
Verified

What a valuable and great experience working with weather promise! They were quick to update and made our rainy vacation to the beach turn into a sigh of relief! Would use again!

Company replied

Rated 5 out of 5 stars
Verified

What a nice surprise. We had a lovely vacation with a few days of rain. What a shock when the whole thing was paid back. I will definitely use Weather Promise again.

Company replied

Rated 5 out of 5 stars

I was kept updated in a timely fashion. When it was determined that we received the amount of rain to qualify for the refund, the refund was virtually immediate.

Company replied

Rated 5 out of 5 stars

We didn’t get our money back because we had more prettier days to play. The response to my questions were answered quickly and I would definitely use this again! Thank you for a great experience

Company replied

Rated 5 out of 5 stars
Verified

This was a great surprise , since, the majority of our trip got rained on. Now, we can try to have a trip, minus rain? Thanking you lots!

Company replied

Rated 5 out of 5 stars

True to their word!! Wasn’t the greatest we had rain on vacation and still had a great time! Made the trip even nicer for getting reimbursed for it too!

Company replied

Rated 5 out of 5 stars
Verified

Your website and qualifications were very easy to follow. We appreciated your honest and timely response.

Company replied

Rated 5 out of 5 stars
Verified

Stood by their word about the weather promise. We were paid in full for a refund.

Company replied

Rated 5 out of 5 stars

Very professional and very fair The customer clearly matters to this company.

Company replied

Rated 5 out of 5 stars
Verified

A Truly wonderful experience working with this great company! I recommend it to everyone.

Company replied

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Company details

  1. #12 of 25 best companies in Travel Insurance Company

About WeatherPromise

Written by the company

banner_weatherpromise

WeatherPromise guarantees great weather for vacations and leisure activities around the world.

We help consumers protect their important moments and experiences, ranging from dream vacations to concerts, sports events, and outdoor activities.

Go to WeatherPromise

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

185 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

They did exactly as advertised

They did exactly as advertised. It rained the majority of my trip and they refunded my $. They started analyzing weather the day my trip started and determined i had met the criteria for a refund.. It was very smooth transaction and I will purchase it again!!

October 10, 2025
Rated 5 out of 5 stars

Good evening to you

Good evening to you. With due respect, I appreciate you for the great work and services you provide to the citizens of various countries.
I'm truly amazed about everything that I know about you. And I wish u the very best in your work. Thank you.

September 26, 2025
Unprompted review
WeatherPromise logo

Reply from WeatherPromise

Thank you so much for your kind words and trust! It truly means a lot to us!

Rated 5 out of 5 stars
Verified

What a nice surprise

What a nice surprise. We had a lovely vacation with a few days of rain. What a shock when the whole thing was paid back. I will definitely use Weather Promise again.

September 18, 2025
WeatherPromise logo

Reply from WeatherPromise

Thank you for your kind words! We’re delighted you enjoyed your vacation and that WeatherPromise could give you peace of mind. We look forward to welcoming you back on your next trip!

Rated 4 out of 5 stars

True to promise, aiming to please the customer

The weather Promise application process was simple, and was true to its “promise” as I did indeed qualify for a full refund due to rain.
I was introduced to weather promise by booking through VRBO. My only concern with their process, is that they required my bank account number or debit card account number to issue my refund to. They use a third party company named Stripe, which required an onboarding process to include this very sensitive information. After much correspondence of my hesitation to provide that info, I was granted my payout in another way. All handled very professionally and with validation of my concerns. A fantastic company definitely geared toward pleasing the customer, which is hard to find these days.

August 25, 2025
Unprompted review
WeatherPromise logo

Reply from WeatherPromise

Thank you for your kind review! We’re glad the process worked well for you and appreciate your trust in us. Customer satisfaction is always our priority, and we’d be happy to assist you again anytime.

Rated 5 out of 5 stars
Verified

A valuable service

The process through VRBO was straightforward and clear. The value to cost was very reasonable. The service worked well and the communication was excellent. The payment for coverage was efficient and timely. We eill definitely take this insurance into consideration each time we travel.

September 11, 2025
WeatherPromise logo

Reply from WeatherPromise

Thank you for your kind words! We’re delighted to hear everything went smoothly and that you were happy with the service. We look forward to supporting you on your future travels!

Rated 5 out of 5 stars
Verified

Wet beaches

This was a great surprise , since, the majority of our trip got rained on. Now, we can try to have a trip, minus rain?
Thanking you lots!

September 1, 2025
WeatherPromise logo

Reply from WeatherPromise

Thanks for your positive review! Even though it rained quite a lot, we’re glad we were able to keep our promise so you had at least one less thing to worry about. We’ll keep our fingers crossed for sunshine on your next one!

Rated 5 out of 5 stars

I was kept updated in a timely fashion

I was kept updated in a timely fashion. When it was determined that we received the amount of rain to qualify for the refund, the refund was virtually immediate.

August 1, 2025
Unprompted review
WeatherPromise logo

Reply from WeatherPromise

Thank you for sharing your experience and your positive review!

Rated 5 out of 5 stars

I would use again!

I did not get anymore money back due to not raining enough during the day but they answered my questions quickly. I would use them again in a heartbeat, just look at the weather or consider the time of year before booking.

July 11, 2025
Unprompted review
WeatherPromise logo

Reply from WeatherPromise

Thank you for your kind and honest feedback. We truly appreciate it and look forward to next time!

Rated 5 out of 5 stars

Best

Most accurate

August 16, 2025
Unprompted review
WeatherPromise logo

Reply from WeatherPromise

We’re happy to hear WeatherPromise impressed with accuracy.

Rated 5 out of 5 stars
Verified

What a valuable and great experience…

What a valuable and great experience working with weather promise! They were quick to update and made our rainy vacation to the beach turn into a sigh of relief! Would use again!

August 13, 2025
WeatherPromise logo

Reply from WeatherPromise

Thank you for sharing your experience! We’re happy your WeatherPromise brought peace of mind and quick updates, even during a rainy beach trip.

Rated 5 out of 5 stars
Verified

Saved our summer!

We rented a nice large house for a week with an in-ground pool for the kids and a fenced in yard for our pup. It literally poured for 2 days and then on and off for the rest of the trip. After we got home I received a full refund for the entire stay. Only because of that refund am I able to be currently watching my kids run around at great wolf lodge. I will NEVER rent a house without purchasing the weather promise. Forever grateful.

August 10, 2025
WeatherPromise logo

Reply from WeatherPromise

Thank you so much for sharing your story! We know how disappointing rainy vacation days can be, so we’re truly glad your WeatherPromise was there to turn things around.

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with

August 1, 2025
Unprompted review
WeatherPromise logo

Reply from WeatherPromise

Hi there! Thank you for the kind words—it’s a pleasure providing your WeatherPromise to protect your adventures.

Rated 5 out of 5 stars

Easy process

True to their word!! Wasn’t the greatest we had rain on vacation and still had a great time! Made the trip even nicer for getting reimbursed for it too!

July 23, 2025
Unprompted review
WeatherPromise logo

Reply from WeatherPromise

Thanks for sharing how easy the process was and that we stayed true to our word. We’re so glad you still had a great time.

Rated 5 out of 5 stars
Verified

Trustworthy and reliable

Your website and qualifications were very easy to follow. We appreciated your honest and timely response.

July 19, 2025
WeatherPromise logo

Reply from WeatherPromise

Thank you for calling us trustworthy and reliable. We’re glad you found our website clear and our responses honest and timely.

Rated 5 out of 5 stars

the customer matters

Very professional and very fair The customer clearly matters to this company.

July 21, 2025
Unprompted review
WeatherPromise logo

Reply from WeatherPromise

Thank you for highlighting how professional and fair we are. We’re committed to making your WeatherPromise a hassle-free part of every trip.

Rated 5 out of 5 stars
Verified

Stood by their word

Stood by their word about the weather promise. We were paid in full for a refund.

July 10, 2025
WeatherPromise logo

Reply from WeatherPromise

Thanks for recognizing that we stand by our word. We’re delighted to have delivered on our promise and look forward to safeguarding your next adventure!

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