I said I could give this a try because it is in Europe and I hoped that my order would be delivered quite soon. I live in Romania.

They gave me a tracking number to Royal Mail, which does not have an office in Romania, where it said it was delivered 2 days ago, I contacted them about this, and their automatic email system said they will get back to me in 24 hours. It has been almost 60 hours and didn't hear back from them, send them a reply after 48 hours to the automatically received email, because it says reply if there are more questions, but still no response and still no package received.

They did send me an email that my next month order has been sent, without any tracking number.

UPDATE: They got back to me and said that if royal mail says delivered, and they have contacted Royal Mail for further discussions.

UPDATE 2: I have discussed with them, and they have reached out to Royal Mail, which needs to get back to them. In the mean time, they have got my package back from customs. We are waiting to see if the second package will be sent back to them or not.

UPDATE 3: Vape Mail got back my packages from the post and they have refunded me. The packages haven’t got to me because Royal Mail claimed no Romanian carrier has tracking system, but there are. So this is not vape mail fault at all.