Banner for Trustpilot

Trustpilot Reviews 408,199

TrustScore 4.5 out of 5

4.3

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the platform for its transparency and reliability in providing genuine feedback. Consumers find it easy to use, both for reading and writing reviews, which helps them make informed decisions. People value the opportunity to access a wide range of opinions, which helps them to assess businesses and services. Consumers also appreciate that businesses have the opportunity to respond to feedback, fostering a sense of fairness. Reviewers trust the platform as a dependable source for assessing companies before making purchases. Customers feel safer and more confident in their online transactions thanks to the insights gained from the platform.

Based on these reviews

Rated 4 out of 5 stars
Invited

Trustpilot is definitely the best place where you will find honest reviews from real people. I'm only giving them four stars, because they need to add a place to add photos of the products your revie... See more

Rated 4 out of 5 stars
Invited

Trustpilot needs to offer a zero stars option for reviews. See some of my Waitrose reviews. Had a review of bbc removed for including references to some useful YT channels, but notice that at least... See more

Rated 4 out of 5 stars
Invited

Very useful but have noticed that some companies seem to be able to remove reviews if they are not favourable. Plumbing company called Rightio a prime example. Six weeks ago they had 270 dreadful rev... See more

Rated 4 out of 5 stars
Invited

best platform to share our experience about any buying or experience in this world of the internet. It's best to share good or worst experiences so that next time new people can see what's good about... See more

Rated 5 out of 5 stars
Invited

It is such a relief to have this site. Firstly, it’s a great place to put pressure on companies that trade poorly or scam people. Second, it allows you to check a company’s past behaviour before usin... See more

Rated 5 out of 5 stars
Invited

I always turn to TrustPilot for genuine reviews for all my queries on many of my questions before I let my money disappear. I have used many other types of reviews, only to find I have picked... See more

Rated 5 out of 5 stars
Invited

I'd been a little bit concerned about using an online supplier for the first time and so looked to Trustpilot to get some assurances by way of feedback, reviews, background etc. It's not the first tim... See more

Rated 5 out of 5 stars
Invited

It's is extremely authentic platform to know about any product/service/company. I prefer Trustpilot instead of playstore or Google reviews when I need ot choose any buying. However, it should be made... See more

Rated 5 out of 5 stars
Invited

Trust Pilot is a great source to go through being very helpful and supportive. When I wasn't sure how answer some questions, they were very good at explaining things. I highly recommend this site in... See more

Rated 5 out of 5 stars
Invited

I love using trust pilot because they are by far the most reliable source to use when checking for any app or site that you think is dodgy or seems like a scam. You will never go wrong while searchin... See more

Rated 5 out of 5 stars
Invited

I searched up a few different apps that I was curious about. Their names and icons came up even before I even finished typing sometimes. Amazing, super user-friendly, and definitely worth using. I’m g... See more

Rated 5 out of 5 stars
Invited

Trust Pilot has not been wrong. Three of Trust Pilots ratings I have been given were cautionary. They were not outright negative, just advising caution. I exercised restraint, small purchases and u... See more

Rated 3 out of 5 stars
Invited

Well, I am not really too impressed with any reviews platforms because I really don’t have 2 way communication. It is something I am committed for improvement and having this challenges for what... See more

Rated 5 out of 5 stars
Invited

Was delighted to discover how your service works! My experience/close call with Verniershop.com supposedly in North Carolina, was a nervous trip to Scamland on Sunday, October 5, 2025. Fortunately... See more

Rated 5 out of 5 stars
Invited

Am so very grateful for Trustpilot! It is the one on-line place where you can be sure that you will be able to get a good cross-section of responses. Of course, there will unfortunately be "fake" revi... See more

Rated 5 out of 5 stars
Invited

I really love trust pilot. It's the first place I look to for accurate reviews. I love coming here to check on products and to write reviews on probably side purchased. Whether I'm getting accolades o... See more

Rated 3 out of 5 stars
Invited

TRUSTPILOT IN FLIGHT Honestly cannot Review • as before this moment : • NEVER HEARD OF SITE • NOR KNO REASON TO REVIEW ? In other words ; • TOO SOON TO TELL • NOR KNO REASON TO FOLLOW UP.... See more

Rated 5 out of 5 stars
Invited

I use Trustpilot when looking for businesses. I have not been let down. I always read all the reviews and trust that all reviews, positive and negative, are posted. As a reviewer myself, I am always... See more

Rated 5 out of 5 stars
Invited

Love trust pilot. Any time you use a company or need to know anything about a website. I highly recommend using this site to get information. If you cant find the information here. Then I would not us... See more

Rated 3 out of 5 stars
Invited

Good at publishing reviews quickly! However, I’m puzzled about star ratings, even after viewing how ratings are calculated. HSBC have a 4.4 star rating, but more examination of reviews shows 47% 1... See more

Rated 5 out of 5 stars
Invited

My most trusted resource when researching products and services. Also watched closely by major brands interested in customer service. Have written honest and well thought out reviews, good and not so... See more

Rated 5 out of 5 stars
Invited

Absolutely beautiful scent. So far it’s been A+ but I haven’t received my free necklace and the other perfumes spray I ordered ( Bright Crystal Absolu . Thank you so much for making this so easy for m... See more

Rated 5 out of 5 stars
Invited

I've never been big on doing reviews because I'm neutral whether I like the goods or services or not. Trustpilot makes me feel at the top of my business game by providing this. 5 stars. I highly r... See more

Rated 5 out of 5 stars
Invited

My whole ordeal with Trustpilot started when I became obssesed of checking places before going out for dinner. I always check Trustpilot reviews and get a overview if its really worth it or a place is... See more

Rated 5 out of 5 stars
Invited

The Trustpilot platform was easy to use. It allowed me to give a valid view of the company I was buying from, as well as the products they were selling. The shelves were stored carefully in a large... See more

Rated 5 out of 5 stars
Invited

Great experience! I think the app says it all. I felt very comfortable when using this site. It's not too invasive, but thorough enough to warrant confidence when using their site. Will use again if w... See more

Rated 4 out of 5 stars
Invited

I feel sure that most reviews are from real customers like myself,but some must be dubious and made up. Do good research before making a purchase from a new seller online.

Rated 3 out of 5 stars

Sadly, when I review EVRI I only want to give him zero stars, but you’re ridiculous. App will not go lower than one. So as 0 unavailable the reviews are not accurately reflected!

Rated 5 out of 5 stars
Invited

What do I think of Trustpilot It's cool! Although in the future, I suggest it has an option to upload 2-3 photos... and perhaps a feature to add a link to a users social media page, to show th... See more

Rated 5 out of 5 stars
Invited

Trust pilot is one of my go to websites for reviews. I will always appreciate any hard work done behind the scenes to help the public filter out any rubbish out there, many thanks 😊

Rated 5 out of 5 stars
Invited

I always find it helpful to be able to look at other peoples reviews when it comes to purchasing an item, booking a professional for works etc. Trustpilot do a great job in that respect.

Rated 5 out of 5 stars
Invited

I respect Trust Pilot for it's reviews more than any other site. It has saved me from making what could have been less than satisfactory purchases.

Rated 5 out of 5 stars
Invited

I've seen several businesses with reviews by Trustpilot, some good and some not good. They all seemed like genuine observations by real people and I felt comfortable using the ones with high marks.

Rated 4 out of 5 stars
Invited

Lost a star because - You have not yet told me which of my reviews the rejection notice applies to, and what it was you decided was unacceptable to yourselves about it - As in Trustpilot failed... See more

Rated 5 out of 5 stars
Invited

A Trustworthy company that truly cares about real people’s experience. As truthful and neutral reporting as it gets, with verified accounts. Thank you.

Rated 5 out of 5 stars
Invited

First Class & Excellent! Trust Pilot has an Excellent Team in reviewing Client Reviews and they do reply in a Timely Manner to a client's satisfaction. However , Trust Pilot placement of... See more

Rated 5 out of 5 stars
Invited

Trust Pilot is just that totally trustworthy. Had I bothered to check Wearshes on Trust Pilot first it would have saved me a lot of frustration upset disappointment & Money. I’m so grateful for Trus... See more

Rated 4 out of 5 stars

I value Trustpilot reviews - how others have fared with a business contributes to my decision as to whether or not I consider that business. Something puzzling has cropped up, though. I've been invi... See more

Rated 3 out of 5 stars
Invited

I can't understand how this review system works. Sometimes I see 5 stars reviews on profiles, but there is no description about experience at all, just a simple "." The reviews I write about my time o... See more

Rated 4 out of 5 stars
Invited

Great idea for a site, too many fake reviews. Some sites I know have terrible reputations somehow have 20,000+ reviews and are sitting at 4.5 stars. Require verification for all reviews for full tra... See more

Rated 4 out of 5 stars
Invited

It seems that suppliers are more interested in 'feedback' than the quality of the goods that they supply. It seems we obliged to give feedback on every single transaction. This is tedious! The best fe... See more

Rated 5 out of 5 stars
Invited

I’ve been using Trustpilot for quite some time now, and I really like how transparent it is. It’s one of the few places where you can actually read genuine feedback from real customers before making... See more

Rated 3 out of 5 stars
Invited

trust pilot review is liitle bit helpfull not too much. plz add picture upload option people post what prop do with these traders what email he get from prop firm what pay-out he get from firm is it... See more

Rated 5 out of 5 stars
Invited

Your reviews hold a lot of weight on TrustPilot. Companies fear bad reviews on TrustPilot. If a company is unfairly giving you a problem with a service, or product refund, just threaten a bad review o... See more

Rated 5 out of 5 stars
Invited

If I give you 5 star rating it’s not enough! I would like to give you an unlimited stars for giving us the opportunity to share our experience about various organisations including business, tourism... See more

Rated 5 out of 5 stars
Invited

Trustpilot is an excellent platform for sharing and reading honest customer experiences. I really appreciate how easy it is to use—writing a review takes just a few minutes, and it helps others make i... See more

Rated 5 out of 5 stars
Invited

I have found trust pilot to be generally very dependable. I’ve used it for years, and have found consistent experience with my positive experiences Generally, I only come back here after a negativ... See more

Rated 5 out of 5 stars
Invited

Trustpilot made it very easy for me to choose the right company for my project. I checked the reviews and found The Top Notch Designs, and it turned out to be the best decision. The honest feedback fr... See more

Rated 5 out of 5 stars
Invited

What I like about Trust Pilot— 1. It exists. 2. It appears to be of integrity. 3. It offers an opportunity for reply by the reviewed. 4. It offers (unlimited edits) to a review by the re... See more

We perform checks on reviews


Company details

  1. Review Site
  2. Media Company

About Trustpilot

Written by the company

Trustpilot began in 2007

Written by the company

with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

408K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 73% of negative reviews

Typically takes over 1 month to reply


Rated 5 out of 5 stars
Invited

Very easy to use

Very easy to use. Love that people like me can have a platform to express our concerns about a company (especially when that company does not respond to calls and emails). Thank you.

October 14, 2025
Rated 1 out of 5 stars

Around late September 2025

Around late September 2025, Trustpilot removed dozens of genuine positive reviews from this profile while leaving negative reviews published. The business account contained over 300 reviews in total. Multiple support tickets were opened through the Help Center and requests for clarification were sent to Trustpilot, but no substantive response was received for over 20 days.

We asked Trustpilot to re-evaluate the moderation decisions, reinstate legitimate reviews and provide a written explanation of the grounds for removal. To date, no adequate explanation has been provided.

If you rely on Trustpilot for honest, transparent feedback, be aware that our experience suggests a lack of timely communication and an unclear moderation outcome in this case. A factual review and swift explanation from Trustpilot are requested.

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

The absolute disgrace of a review…

The absolute disgrace of a review service. The service you offer is absurd.
Anyone can say whatever they want about a company without proving anything, calling companies scammers and causing them financial losses.
Positive reviews from real customers are deleted because you ask for proof, but when a customer says whatever crap they want and gives one star, they don't have to prove anything.
This site is a real disgrace.

Anyone can say whatever they want about a company without even being a customer.

I give your service a zero rating. This site should be banned!!!!

October 12, 2025
Unprompted review
Rated 1 out of 5 stars

Keep removing my genuine review and…

Keep removing my genuine review and won't tell me why.

They just give me some rubbish about protecting the platform. Yes obviously my one star review is putting the whole site at risk lol.

October 13, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look
Morty Proxy This is a proxified and sanitized view of the page, visit original site.