Cider Reviews 11,515

I had to order a dress for a wedding and wanted to spend the $49 for free shipping but once i checked out, i realized the estimated arrival date was after the wedding!! i reached out to customer servi... See more

First time ordering from Cider!! So excited that even my pre~order item with be shipping 2 weeks earlier than previously expected!! Excellent customer service on their websites chat line!! Luna is won... See more

Fully love Cider, I shop with them all the time. The plus size clothes are so cute and delivery is always faster than expected. I recently had an issue with a deluvery that would be slower than... See more

I was getting pretty stressed out about a missing package. I had talked with USPS and DHL eCommerce, but no one was able to offer a solution until I used the chat agent through Cider to talk to Skye.... See more

Chat agent was able to help with my request quickly and efficiently. So glad I discovered this retailer I cannot stop ordering their clothes. So unique I can't pick items fast enough. Going to use th... See more

honestly love cider, super cute clothes and whenever they don't fit quite right they either fully refund me for a return or partially refund and let me keep it (in case it fits someday!). very easy cu... See more

CIDER is an amazing store, I have bought clothes and is great quality so far; the shoes are absolutely stunning, I really like the original designs and they achieve my expectations all the time. I def... See more

I like the clothes and the quality is for the most part great, their staff and customer service is also great but I’m not the biggest fan of their delivery service. I understand it’s a third party but... See more

Super quick, effective and lovely customer service from Lila! They responded within 24h to my email and were able to address my concerns with clarity so I could make a return.

Great choice of clothing, good quality, nice customer service. I usually don’t order clothes online, since they don’t fit and I don’t like to deal with returns. But in this case it was really easy to... See more

Cider has become my prime source for wardrobe. The have unique pieces and I appreciate their mission. The customer service is TOP TIER. They have been working on their shipping speed and it has improv... See more

Shop cider is honestly one of the best online stores. My package got delayed but there wasn't an explanation or anything. I just saw that it was two days past the delivery date. I messaged cider and t... See more

Cider has quickly become one of my favorite places to shop! Their pieces are truly unique — I can never find anything like them anywhere else. Everything has that perfect mix of vintage, retro, cool,... See more

The fit and quality of the clothes pleasantly surprised me for the price point, and now they're my go-to for new clothes. However, I think companies should not be judges by their best but their worst,... See more

I’ve ordered a fair few times from Cider now and love their products. All feels well made and have unusual styles. I’ve had a few issues sensing things back before, and the team have been super helpfu... See more

I specially emailed Cider asking for help around the sizing of their products. As I’m tall, I wanted to get some jumpsuits from them and emailed asking whether they have any tall sizing. I was put thr... See more

I love the range of styles and sizes that Cider offers. As a plus sized girly, finding cute clothes shouldnt be as hard as it is! I had an issue with a recent order and their customer service te... See more

I had in order that was shipped, and then while in transit didn’t arrive. The customer service was so helpful and friendly about the order, despite it being an issue with shipping. I will continue to... See more

The customer service is superb! Always kind and happy to help! I had an issue with one item but the customer service was able to make a full refund immediately and an extra discount code for my next s... See more

Really chique and good-quality clothes. The size tables are actually true to size and useful and the custimer service is very professional and helpful. I do enjoy shopping at Cider a lot - it is absol... See more

Ava was so understanding and did her best with everything, she ask me important question as well and got my problem solved smoothly!

I love Cider! I have some really nice pieces from there and they usually have sales every couple of months. They do charge a small fee to return or you have the option of keeping the items and receivi... See more

I was having an issue with redeeming my points. I spoke with Maren using the online chat. Maren took care of all of my questions and issues promptly and courtesy! Great customer service!

I recently discovered Cider, and I am already addicted to the clothes! 💗 All of Cider's fashions are so stylish and unique, and the prices are very reasonable. I love that Cider provides a sizing rec... See more

This is the first time I order from this company. The quality of the clithers is great and they are true to size. I got a wrong item shipped though and Cider quickly resolved this by giving me a cred... See more

such cute clothes!! customer service is also super helpful and friendly for any questions or concerns with your orders!

Great products. Easy returns. Easy chat with a live person to answer question or technical problem. Even a surprise with my order and discounts for next one. I'm please!

I love their styles and clothes, the quality for pricing is just amazing. I have bought multiple items from them many times and they are still in very good condition

So far it’s good, I just hated how many promotional notifications I was receiving but the customer service agent skye turned them off! Thanks! Just waiting for my order to come in soon!

Very helpful and understanding with my questions and requests and we were able to come to a agreement and find a soultion with my issue! Thank you Alice for your help!

10/10 for Customer Service, they were attentive and responded quickly. Listened to my concerns and assisted in resolving an issue with a broken dress.

The agent was awesome but, tbh the whole delivery process was tasking. I placed the order as one but it came in batches, so it was hard for me to return them. The first batch got returned instanstaly,... See more

Good quality and easy returns. I’ve used them since summer 2024 and was very happy with my purchases. Very responsible customer service agents vs other fashion sites.

I am new to Cider but have found their Customer Service to be extremely prompt and helpful. Bryan responded more or less immediately to my query and the issue was resolved to my advantage.

Good quality, affordable and good assistance with real ppl. I haven’t had any complaints yet. And I’ve been loving their clothes

Very amazing products, they looks just like its shown in the pictures, they come exactly on the day that it’s said, I would definitely recommend, they are not a scam.

Ava was great! I am having issues with my order and I felt they were very attentive and helpful in assisting my concerns

Love this company’s product. So cute & trendy. I had an issue with a delivery and customer service was very helpful.

I haven’t used Cider for long but I’m glad to have found it! There’s so many cute things and the customer service is super fast and helpful.

The clothes are cute and trendy, sadly I’m not able to return items because of the company they work with but at least the customer service guys were able to come up with an acceptable solution so tha... See more

Love this site! The customer service is always amazing , the quality of the clothes is great and the delivery is amazing. Can’t praise it enough

I had an issue with an order, but they refunded me right away and assisted me within 5 minutes.

They are always helping and very understanding and supportive they take time to explain everything about any inquiry thank you so much

Customer service was amazing when I was having trouble with delivery they kept in contact to keep me updated with what was happening & delivery was very quick & efficient! Definitely ordering from the... See more

I always purchase at it . The price is cheap and once there is any quality problem they refund and response promptly

it’s great, the customer support is amazing and the clothes are good quality

The customer service Yumi literally saved me and I’m so thankful! Such a great service

My new favorite site. Simple as that .XOXOXO whoever owns this company I love you

I really like their designs and even tho it can be a little pricey the designs are original. The costumer service is also good