DraftKings Reviews 707

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were disappointed with their experience. People express dissatisfaction with the app. Consumers report issues and having accounts closed. The verification process is often described as difficult. Many customers report negative experiences with customer service. Some reviewers mention issues with their bank accounts. Others report that jackpots restart unexpectedly, and bets are manipulated. The consensus is that the platform is deceptive, with many advising others to avoid it.

Based on these reviews

Rated 1 out of 5 stars

My Bank notified me, this Company was trying to take $50 out my account, I did not authorize or play here, Oct 3. Please Watch your accounts, they are taking out unauthorized transactions which is ILL... See more

Rated 1 out of 5 stars

Draftkings is extremely deceptive and fraudulent. Recently, I contacted customer service about an issue. The first email was completely ignored. The second time I tried emailing them The Director of C... See more

Rated 1 out of 5 stars

I tried to close out my account balance and Draftkings refused to. I made one bet and lost and had a balance of $22 and they say more information needed? Deposit money no information needed I guess.... See more

Rated 1 out of 5 stars

Put a bet in before kickoff, 4:07 is the time they claim it was placed so the conveniently don't have to honor the early exit of najee harris. Bet was a parlay, met all criteria for early exit and... See more

Rated 2 out of 5 stars

Draft kings pick 6 is getting worse on multipliers they force you in to long shot bets to make a decent payout but very very difficult. I have hit 7 of 8 so manny times and they give you a 1.4 multip... See more

Rated 1 out of 5 stars

Put tens of thousands of dollars into the casino app and when you finally hit a bonus it pays out minimal. And because it’s such a minimal pay out you keep playing. You think if someone statistically... See more

Rated 1 out of 5 stars

They take at least $100 before they let you win. Then they give you your money back which they immediately drain from you along with another $100. Now if you do win and take some money out because the... See more

Rated 1 out of 5 stars

Before jackpocket merged with draft kings it was a great game NOW under draft kings its terrible! They were trying to force me to give them a bank statement and take a pic of my driver's license? Afte... See more

Rated 1 out of 5 stars

I just not 10 minutes ago hit a bonus on roman fight for the empire.....and the bonus returned.....ZERO dollars, i make a complaint and they say tough crap sucker....you are baited into playing for th... See more

Rated 1 out of 5 stars

The only thing they do right is sports betting and even that is pretty bad. Their casino side of the app is basically a donation button seeing as you never actually win. I have played more than 5k on... See more

Rated 1 out of 5 stars
Verified

Gave DraftKings another shot after ditching it a year ago. The moment I logged in, the app shoved a “make a deposit” screen in my face—money zipped out of my bank faster than a 56k dial-up handsha... See more

Rated 1 out of 5 stars

DraftKings Verification System is a complete JOKE!! We can send them ALL the required documents OVER AND OVER, but guess what? They WILL NEVER REVIEW THEM. Now I have several copies of my bank state... See more

Rated 1 out of 5 stars

No way they are regulated the same as the others. Same games higher minimum. Never win. Even collector games. Seems to be a very set pattern and not random at all. Highly doubt they run legally.

Rated 1 out of 5 stars

DraftKings is absolutely terrible. Every time I try to log in on my computer, it fails to recognize my location. I turn off my VPN, I reset settings, and it still tells me it can’t track me. It consta... See more

Rated 1 out of 5 stars

If ever you had your money stolen by being hacked and them using your card and spending it here then please expect nothing to be done because they don't care about you, your money and only about thems... See more

Rated 1 out of 5 stars

the app keeps kicking me off have to login about every 3 min. then have to refresh a lot. can't post a bet picks are refused. their cust. service is worthless. When I contacted them they have all kin... See more

Rated 1 out of 5 stars

The worst customer service I have ever experienced. For your own good STAY FAR AWAY from draft kings. Not to mention the lawsuits they are facing for predatory marketing emails sent to people with gam... See more

Rated 1 out of 5 stars

Over a G spent on slots, and as usual, not a single bonus. You can literally walk into any casino, and that's impossible, proof positive that this site is way more rigged than any physical casino -- w... See more

Rated 1 out of 5 stars

This is an absolute scam website, i played blackjack by depositing 100$, initially i won one game and later however you try dealer will win, if you downgrade to 1$ then u will win continuosly 5 to 6 g... See more

Rated 1 out of 5 stars

I can’t find one below 1 star. While the initial day or so will be good and withdrawal will be within a day or so …real down is the way your winnings will vanish as you play for more days and longer i... See more

Rated 1 out of 5 stars

Worst casino website EVER!!!!! There is absolutely no way that it's a fair system. I have play hundreds of dollars over the last few weeks and im playing mostly the same game and have won almost nothi... See more

Rated 1 out of 5 stars

Their customer service is extremely slow and unhelpful—getting a response to even a basic question takes far too long. On top of that, withdrawal processing times are frustratingly slow compared to ot... See more

Rated 1 out of 5 stars

Their system is telling them my computer is somewhere that it is not. So they locked me out. I have provided IP address and other proof. Rather than wondering what the problem could be, since it cou... See more

Rated 1 out of 5 stars

Insider trading at fantasy .. all contest end with some random person with a cou generated name havjng every player who scored 30+ fantasy ponts om they team which is not logical ..im sure the upload... See more

Rated 1 out of 5 stars

I received a request to sign a letter from them, which was delivered via USPS. I never signed up to open an account, so obviously someone is perpetrating fraud. Couldn't get anyone on the phone and by... See more

Rated 1 out of 5 stars

My VIP host is/was a joke. He started off taking care of me and then it all stopped. He is/was terrible and thats putting it nicely. Dont become a VIP at their sportsbook. They honestly don't give a... See more

Rated 1 out of 5 stars

Still waiting after 2 years to have an account with them. They basically want every piece of personal information just so you can have an account. I think the next thing they’ll do is show up at my do... See more

Rated 1 out of 5 stars

Four different jackpots different games and it restarted my game every time session ended stay away from DraftKings. This shit is worthless and when you do get ahead all of a sudden you’re two and thr... See more

Rated 1 out of 5 stars

DraftKings has the worst Customer service EVER! No phone just email responding two day later resolving NOTHING A RUNAROUND!! WHAT A JOKE! WOULDN'T SURPRISE ME IF CLASS ACTION IS IMMINENT!!! This is ho... See more

Rated 1 out of 5 stars

Them worst slot games ever I have played for hours losing lots of money. It’s sad because it’s supposed to be fair gaming. Give the player a chance to win there money back. Needs to be investigated

Rated 1 out of 5 stars

Over 24k and never hit anything bigger than a mini. Terrible odds on the Sportsbook. Can’t say anything more but just bad, the promo to keep you playing are absolutely ridiculous, don’t ever play here... See more

Rated 1 out of 5 stars

The worst app of them all the win/loss ratio sucks and when I asked them about why I lose so much and barely ever get wins they just locked my account as a threat I wouldn’t recommend this app or site... See more

Rated 1 out of 5 stars

I will NEVER place a bet with DraftKings again!!! They are very deceitful. Whenever I decide to bet online again it will definitely be FanDuel going forward.

Rated 1 out of 5 stars

Terrible site. Even worse customer service false promos and terrible rewards I highly recommend not using this site.

Rated 1 out of 5 stars

Not sure why anyone would spend (waste) your money on draftkings. Customer service is a bunch of college kids with no experience. They literally take your money. They need to be investigated but of c... See more

Rated 1 out of 5 stars

Absolutely trash! Spent over $10k by now. Always disappointed. Tried min to max bets on slots, nothing pays back. You’re only going to lose.

Rated 1 out of 5 stars

They illegally accesssed my banking account and stole 200 dollars and then lied and said the 200 dollars Was a free bet pure scum!!! Then I emailed them to highlight what they had done and received ab... See more

Rated 1 out of 5 stars

My wife and I both had an account under the same cell number. Since neither wanted to use our work phone. They have restricted my account go that reason with active bet and basically STOLE my mon... See more

Rated 1 out of 5 stars

Be prepared when playing this app that you will win 10 dollars over and over again after putting count less dollars in. You'll pay hundreds to get nothing back this is a total rip off and scam app DO... See more

Rated 1 out of 5 stars

This, "company" is nothing more than rip off! They will ask you for endless paperwork, and LIE. They do this, an in an attempt to keep consumer's funds, and/or, possibly misuse for nefarious purpos... See more

Rated 1 out of 5 stars

Draftkings casino!!!!!! Rated #1 ...3 years running...as the most rigged, fixed, scam,steal,corrupt site online hands down!!!! Congrats to all the clowns that work at draftkings....bonuses for all emp... See more

Rated 1 out of 5 stars

By far the most heavily rigged site out there..... they are lying about no.1 in usa thats total bs...if it was true they wouldnt have kevin hart commercials..... sportsbook is allrite but there casino... See more

Rated 1 out of 5 stars

Report this company to the BBB, DOJ, and lottery commissioner. They are using this method of making people wait weeks for a payout so that way the player gets discouraged and wastes all the money on t... See more

Rated 1 out of 5 stars

Wow… been a loyal customer for 4 years .. like every day playing daily fantasy… and won and lost … no big deal. Made dozens of withdrawals … well today I made a 100 dollar withdrawal and they dragged... See more

Rated 1 out of 5 stars

Exact same problem at exactly the same time: changed phone number and new number didn't accept SMS codes. Draftkings vs fanduel FANDUEL= changed number and dropped SMS codes (not secure) and us... See more

Rated 1 out of 5 stars

I’ve been trying to verify my account for 12 days. Submitted my driver’s license, but the system keeps failing. Support promised help, yet I’m stuck in the same ineffective process. Extremely frustra... See more

Rated 1 out of 5 stars

My experience with DraftKings was honestly terrible. They close accounts for no reason and don’t even bother explaining why. On top of that the verification is a total nightmare takes forever and th... See more

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Company details

  1. Casino
  2. Betting Agency
  3. Gambling House
  4. Gambling Service
  5. Gaming service Provider
  6. Online Casino or Bookmaker

Information provided by various external sources

DraftKings is a Boston, MA, daily fantasy sports contest provider.


Contact info

1.2

Bad

TrustScore 1 out of 5

707 reviews

5-star
4-star
3-star
2-star
1-star


Rated 1 out of 5 stars

Do not trust

Do not trust ! My experience using this broker has been horrible with no payout . Things were completely different with veloursblanc . I have decided to forever stick to them

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

My Bank notified me

My Bank notified me, this Company was trying to take $50 out my account, I did not authorize or play here, Oct 3. Please Watch your accounts, they are taking out unauthorized transactions which is ILLEGAL & IT'S STEALING! WTH is wrong with these people

October 3, 2025
Unprompted review
Rated 2 out of 5 stars

Draft kings pick 6 is getting worse on…

Draft kings pick 6 is getting worse on multipliers they force you in to long shot bets to make a decent payout but very very difficult. I have hit 7 of 8 so manny times and they give you a 1.4 multiplier so you put ten bucks it’s a 14.00 payout lol for hitting 7 of 8 im about to be done with this app will try something else . I would recommend avoiding pick 6

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

Refused to pay out…

I tried to close out my account balance and Draftkings refused to. I made one bet and lost and had a balance of $22 and they say more information needed? Deposit money no information needed I guess. Bad Business. DO NOT USE Draftings if you want to get your balance withdrawn. They will refuse to pay out.

October 4, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible site

Terrible site. Even worse customer service false promos and terrible rewards I highly recommend not using this site.

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

They take at least $100 before they let…

They take at least $100 before they let you win. Then they give you your money back which they immediately drain from you along with another $100. Now if you do win and take some money out because they’ve been destroying you, the you will not hit again until they get all of that money back plus. It’s truly a horrible app.

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

Investigate these Crooks

Draftkings is extremely deceptive and fraudulent. Recently, I contacted customer service about an issue. The first email was completely ignored. The second time I tried emailing them The Director of Community Team, Steven Mcloughlin, emailed me back with the most condescending email possible. A user might get lucky on the Sportsbook, but in the long run you will lose money. Stay away from these con artist.

September 27, 2025
Unprompted review
Rated 1 out of 5 stars

Them worst slot games ever I have…

Them worst slot games ever I have played for hours losing lots of money. It’s sad because it’s supposed to be fair gaming. Give the player a chance to win there money back. Needs to be investigated

September 28, 2025
Unprompted review
Rated 1 out of 5 stars

the app keeps kicking me off have to…

the app keeps kicking me off have to login about every 3 min. then have to refresh a lot. can't post a bet picks are refused. their cust. service is worthless. When I contacted them they have all kinds of excuses complained about the app and the problems keep occuring. Will have to find a better app they don't care

September 28, 2025
Unprompted review
Rated 1 out of 5 stars

Money racket

Put tens of thousands of dollars into the casino app and when you finally hit a bonus it pays out minimal. And because it’s such a minimal pay out you keep playing. You think if someone statistically showed that they play back 90% of their wins they would pay out more. Nope. Money racket. I recently became a VIP member and I win less than I did when I was not a VIP.

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

Scam artists

I just not 10 minutes ago hit a bonus on roman fight for the empire.....and the bonus returned.....ZERO dollars, i make a complaint and they say tough crap sucker....you are baited into playing for the bonus and then it pays ZERO, how is that even legal......bait and switch i dont know but ZERO, not even ONE DIME....ZERO on a bonus.......awful experience...awful

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

Crooks

Put a bet in before kickoff, 4:07 is the time they claim it was placed so the conveniently don't have to honor the early exit of najee harris. Bet was a parlay, met all criteria for early exit and hit other three legs. Supposed to pay out around 680 bucks after adjusting for najee and was told my bet doesn't qualify because it was placed live........I DEFINITELY did not place it live.

Account closed and will never return, draftkings is trash.

September 21, 2025
Unprompted review
Rated 1 out of 5 stars

Worst casino website EVER!!!!

Worst casino website EVER!!!!! There is absolutely no way that it's a fair system. I have play hundreds of dollars over the last few weeks and im playing mostly the same game and have won almost nothing. Im sure they are going to say "Im sorry and we are regulated blah,blah,blah!!" But I play regularly on most of the well known sites and for most part they are fair with a fair RTP. But this slots site is hands down ABSOLUTELY THE WORST.. DO NOT PLAY ON DRAFTKINGS AT ALL!!!!

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

draft…king merger

Before jackpocket merged with draft kings it was a great game NOW under draft kings its terrible! They were trying to force me to give them a bank statement and take a pic of my driver's license? After in June jackpocket under draft kings instructed me to update my account

June 2, 2025
Unprompted review

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