Exchange Web Services (EWS) device management payload settings for Apple devices

You can configure Microsoft Exchange accounts for users of a Mac that enrolls in a device management service. Use the Exchange Web Services (EWS) payload to enter the user’s settings for your Microsoft Exchange Server.

For information about requirements and supported features, see Integrate Apple devices with Microsoft Exchange.

The Exchange Web Services (EWS) payload supports the following. For more information, see Payload information.

  • Supported payload identifier: com.apple.ews.account

  • Supported operating systems and channels: macOS user.

  • Supported enrollment methods: User Enrollment, Device Enrollment, Automated Device Enrollment.

  • Duplicates allowed: True—more than one Exchange Web Services payload can be delivered to a user.

You can use the settings in the table below with the Exchange Web Services payload.

Setting

Description

Required

Account name

The display name for the account.

Yes

Account user name

The user name with the optional domain.

Yes

Account email address

The email address for the account.

Yes

Account password

The password of the user account. If you leave this field empty, users need to enter their password after the payload is installed on the device.

No

Use OAuth for authentication

Specifies whether the connection should use OAuth for authentication. If OAuth is specified, the password field should be left empty.

No

OAuth URL

The URL to load into a web view for OAuth authentication if auto-discovery isn’t used. Also requires the hostname.

No

Internal Exchange hostname

The IP address or fully qualified domain name (FQDN) of the internal Exchange host.

Yes

Internal server path

The server path for the internal Exchange host.

No

Use SSL for internal server

When the Use SSL option is selected and the internal server’s SSL certificate isn’t issued by a trusted certificate authority known to the devices, use the Certificates payload to add any root or intermediate certificates that are necessary to validate the internal server’s SSL certificate.

No

External Exchange hostname

The IP address or fully qualified domain name (FQDN) of the external Exchange host.

No

External server path

The server path for the external Exchange host.

No

Use SSL for external server

When the Use SSL option is selected and the external server’s SSL certificate isn’t issued by a trusted certificate authority known to the devices, use the Certificates payload to add any root or intermediate certificates that are necessary to validate the external server’s SSL certificate.

No

Allow Mail Drop

Specify whether Mail Drop appears as an option when sending large files using the Mail app.

No

Note: Each device management service developer implements these settings differently. To learn how various Exchange Web Services (EWS) settings are applied to your users, consult your developer’s device management service documentation.

Published Date: October 24, 2022
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