Support Ticket Classification and Key Phrases Extraction
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Jun 24, 2020 - Jupyter Notebook
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ticket-classification
Here are 37 public repositories matching this topic...
Production-ready support ticket classification using Unity Catalog AI Functions, Vector Search, and RAG. Features 6-phase workflow, knowledge base integration, and Streamlit dashboard.
machine-learning ai databricks rag vector-search streamlit ticket-classification llm unity-catalog databricks-asset-bundles
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Nov 20, 2025 - Python
🚀 AI-Powered Support Ticket Classifier Automatically classify customer support tickets by issue type and urgency, and extract product names, complaint keywords, and dates — with an interactive Gradio UI.
nlp machine-learning natural-language-processing sentiment-analysis scikit-learn entity-extraction scikitlearn-machine-learning ml-pipeline complaint-management-system cutomer-support ticket-classification gradio-interface
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May 28, 2025 - Python
This project focuses on automatically tagging customer support tickets into relevant categories using a Large Language Model (LLM).
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Apr 14, 2026 - Jupyter Notebook
NLP support ticket routing and summarization — TF-IDF + Naive Bayes for speed (12ms p99, 90% F1), with an extension path for transformer-based classification. FastAPI + Streamlit.
python nlp text-classification naive-bayes spacy tfidf fastapi streamlit ticket-classification support-automation
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Jul 1, 2026 - Python
This project achieves a robust solution where users can engage with a knowledgeable chatbot and efficiently route their concerns to the appropriate department.
python ui-design machine-learning natural-language-processing chatbot svm-model pinecone ticket-classification
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Nov 4, 2023 - Python
Ticket Classification Workflow with AI automatic classification of tickets + Intercom integration to receive customer inputs + Slack Notifications + Pipedrive Integration for creating Deals according to the ticket.
sales pipedrive ticket-management customer-success slack-notifications ticket-classification ticket-management-system pipedrive-integration python-workflows
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May 5, 2025 - Python
IHK-Abschlussprojekt FISI AP2 - Automatisierte Ticket-Kategorisierung mit PowerShell
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Jun 10, 2026 - PowerShell
Production-style AI ticket prioritization system with ML, rule engine, and FastAPI API
python nlp docker aws machine-learning text-classification rest-api sqlite scikit-learn ci-cd logistic-regression tf-idf aws-ec2 mlops github-actions pydantic fastapi ticket-classification
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Jun 26, 2026 - Python
AI-powered support copilot for ticket classification and query resolution. RAG, Chroma DB, Streamlit. Atlan AI Engineer Internship.
python machine-learning natural-language-processing dashboard helpdesk customer-support openai support-bot rag streamlit atlan ticket-classification ai-assistant internship-project support-automation retrieval-augmented-generation knowledge-retrieval chroma-db
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Sep 14, 2025 - Python
🎫 AI-powered customer support ticket classification using TF-IDF + Logistic Regression. Features interactive web UI, FastAPI REST API, Docker deployment, and AWS-ready infrastructure.
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Jan 10, 2026 - Python
Learn LangGraph multi-agent systems with this production-ready ticket classification app. Features automatic routing, REST API, interactive dashboard, and embedded database.
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Nov 11, 2025 - Python
Smart support platform with automated ticket classification, AI routing, SLA tracking, agent performance dashboards, and customer satisfaction analytics. Next.js, Python (ML), Node.js, MongoDB.
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Jul 26, 2026 - JavaScript
Automatic ticket classification and document QA system with Pinecone vector search, GROQ LLaMA-3, and SVM-based department prediction
python embeddings svm-classifier ticketing-system pinecone vector-search groq streamlit ticket-classification langchain llama3
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Jun 30, 2025 - Python
Customer complaint classification using NLP, NMF topic modeling, TF-IDF, and supervised machine learning for intelligent ticket routing.
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Jun 15, 2026 - Jupyter Notebook
AI-powered ticket triage system built in n8n - Gemini classification, explicit category-to-team routing rules, and a fallback-model pattern for reliability.
customer-support airtable gmail-api workflow-automation n8n ticket-classification ai-automation llm prompt-engineering google-gemini ticket-triage helpdesk-automation
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Jul 26, 2026
RNN-based NLP system that automatically classifies IT helpdesk support tickets into categories like hardware, software, network, and security issues. Built using TensorFlow, Python, and FastAPI to demonstrate real-world enterprise ticket routing and automation.
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Jan 13, 2026 - Python
Hybrid SAP ticket routing: Rule Engine → TF-IDF → LLM fallback. Three-layer decision system with zero unnecessary API calls.
python nlp rule-engine sap scikit-learn classification logistic-regression tf-idf cost-optimization ticket-routing turkish-nlp ticket-classification anthropic-claude hybrid-ml llm-fallback
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May 6, 2026 - Python
AI-powered support ticket classification and routing system built with Python, FastAPI, Streamlit, and Machine Learning.
python nlp data-science machine-learning automation scikit-learn customer-support fastapi streamlit ticket-classification
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Jun 25, 2026 - Python
Banking Ticket Classification | Natural Language Processing | UpGrad | IIITB
python natural-language-processing banking nltk naive-bayes-classifier topic-modeling decision-tree-classifier iiitb upgrad random-forest-classifier sklearn-library logistic-regression-classifier ticket-classification
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Jan 26, 2025 - Jupyter Notebook
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