Mail device management payload settings for Apple devices

You can configure mail accounts for users of an iPhone, iPad, Shared iPad, Mac, or Apple Vision Pro that enrolls in a device management service. Use the Mail payload to configure POP or IMAP mail accounts for users. Apple devices support industry-standard IMAP4 and POP3 mail solutions on a range of server platforms, including macOS, Windows, UNIX, and Linux.

The Mail payload supports the following. For more information, see Payload information.

  • Supported payload identifier: com.apple.mail.managed

  • Supported operating systems and channels: iOS, iPadOS, Shared iPad user, macOS user, visionOS 1.1.

  • Supported enrollment methods: User Enrollment, Device Enrollment, Automated Device Enrollment.

  • Duplicates allowed: True—more than one Mail payload can be delivered to a user or device.

You can use the settings in the tables below with the Mail payload.

Account settings

Setting

Description

Required

Account description

The display name for the account.

No

Account type

Select POP or IMAP. If IMAP is selected, you can optionally add the path prefix.

Yes

User display name

The display name of the user.

Yes

Account email address

The email address for the account.

Yes

Allow user to move messages from this account

Specify whether email messages can be moved between mail accounts.

No

Allow recent addresses to be synced

Specify whether recently used addresses can be synced across devices.

No

Allow Mail Drop

Specify whether Mail Drop appears as an option when sending large files using the Mail app.

No

Use only in Mail

Specify whether any apps other than the Mail app are able to send email.

No

Enable S/MIME signing

Enable S/MIME signing.

No

Allow S/MIME signing

Allow the user to enable or disable S/MIME signing.

No

S/MIME signing certificate

Select the S/MIME signing certificate.

No

Allow the user to modify the S/MIME signing certificate

Allow the user to modify the S/MIME signing certificate.

No

Force S/MIME encryption

Force S/MIME encryption.

Note: If the sender’s public key is absent in the recipients system, this feature isn’t enforced.

No

Allow S/MIME encryption

Allow the user to enable or disable S/MIME encryption.

No

S/MIME encryption certificate

Select the S/MIME encryption certificate.

No

Allow the user to modify the S/MIME encryption certificate

Allow the user to modify the S/MIME encryption certificate.

No

Enable per-message encryption switch

Specify whether users have the option to encrypt messages on a per-message basis.

No

Mail server settings

You can have different settings for both the incoming and outgoing mail server.

Setting

Description

Required

Hostname

The IP address or fully qualified domain name (FQDN) of the mail server.

Yes

Port

The port number of the mail server.

Yes

Account user name

The user name used to connect to the mail server.

Yes

Authentication type

  • None

  • Password

  • MD5 Challenge-Response

  • NTLM

  • HTTP MD5 Digest

Yes

Account password

The password to the mail server.

No

Outgoing mail server password identical to the incoming mail server

Choose to use the same password for both the incoming and outgoing mail server.

No

Use SSL

When the Use SSL option is selected and the server’s SSL certificate isn’t issued by a trusted certificate authority known to the devices, use the Certificates payload to add any root or intermediate certificates that are necessary to validate the server’s SSL certificate.

No

Note: Each device management service developer implements these settings differently. To learn how various Mail settings are applied to your devices and users, consult your developer’s device management service documentation.

Published Date: March 7, 2024
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