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Receive FaceTime calls on iPhone

Answer a FaceTime call

When a FaceTime call comes in, do any of the following:

  • Take the call: Drag the slider or tap Accept.

  • Decline the call: Tap Decline or the Leave Call button.

  • Set a reminder to call back: Tap Remind Me.

  • Send a text message to the caller: Tap Message.

If you’re on another call when a FaceTime video call comes in, instead of Accept, you see the End & Accept option, which terminates the previous call and connects you to the incoming call.

Tip: You can have Siri announce incoming calls, which you can accept or decline using your voice.

Listen to a video message or Live Voicemail

If you miss an incoming video call and the caller leaves a video message, you receive a notification about the video message, which you can tap to view. You can receive video messages only from saved contacts, people you’ve called, and people suggested by Siri.

If you miss an incoming audio call, and you have Live Voicemail turned on in Settings  > Phone, the caller is prompted to leave a voicemail. You can see a real-time transcription of the voicemail and pick up the call as they’re leaving the message. See Turn on Live Voicemail.

After the caller leaves a video message or voicemail, a link to it appears in your FaceTime call history, just below their call.

The call history, with links to a recorded video message and a voicemail.

Note: Live Voicemail is available only in English in the U.S. (excluding Puerto Rico) and Canada.

Delete a call from your call history

Open the FaceTime app , swipe left over the call in your call history, then tap the Delete button.

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