Christine Hepworth

Truly awful service. Important document sent from US tracking says 'refused delivery' two days running even though people were in house. No human being answers the phone on a number it took me 40 minutes to find on website. Automated service says they are too busy to answer phone then just 'Goodbye'. Finally got a re delivery date from app which I had to download -how do people without a smart phone cope? Delivery people often taking easy way out and seem to put a card through door rather than wait to see if anyone at home .