Technical Architect · AI/ML Engineer · Engineering Lead
Currently working on Generative AI integration at Emirates Airlines in Loyalty apps, Dubai
Results-driven AI Engineer and Engineering Lead with 14 years of experience architecting production-grade AI/ML systems and leading enterprise-scale digital transformation across Airline, Telecom, and Retail domains.
Expert in LLM orchestration, AI agent design (reasoning, planning, tool use, memory management), RAG pipelines, and predictive modelling deployed on AWS & Azure. Currently building multi-step AI agents with LangGraph and LangSmith at Emirates Airlines.
| Project | What It Is |
|---|---|
| TradingAgent | Multi-agent stock trading system with LangGraph — fundamental, technical & sentiment analysis agents |
- Emirates Airlines (via TCS UAE) — Technical Consultant, Generative AI & LLM-based digital transformation
- Verizon (Senior Engineering Manager) — Built AI Copilot Agent with LangChain & Azure, reducing resolution time by 35% across 800K monthly interactions
- 14 years of experience in enterprise AI/ML, distributed systems, cloud architecture & engineering leadership
- Led and mentored teams of 15–20 engineers across multiple global organizations
- Shukran Award — AI Innovation, Emirates Airlines (ML-powered anomaly detection for event reconciliation)
- Spotlight Award — Innovation, Verizon (Conversational AI Chatbot automating Network Operations)
- Spotlight Award — Leadership, Verizon (Built and scaled 2 Agile teams)
- MVP Award — Innovation, Accenture (Enterprise Ticket Management Tool)
AI/ML: LLM Orchestration · LangChain · LangGraph · RAG · Prompt Engineering · Agentic AI · Fine-tuning · Predictive Modelling · PyTorch · TensorFlow · NLP · Vector Databases · CCAI
Cloud: Microsoft Azure (preferred) · AWS (EC2, S3, EKS, Lake Formation) · GCP (BigQuery, Dataflow)
Stack: Python · Java · JavaScript · TypeScript · React.js · Node.js · FastAPI · Spring Boot · GraphQL · Microservices
Data: Apache Kafka · Apache Flink · BigQuery · Data Lake Architecture · ETL Pipelines · MongoDB · Cassandra · Oracle
DevOps: Docker · Kubernetes · OpenShift · ArgoCD · GitLab CI/CD · Jenkins · Grafana · Datadog · ELK Stack
Leadership: Scaled Agile (SAFe) · Scrum · DevSecOps · Technical Roadmap Planning · Stakeholder Management · Mentoring
"Build systems that reason, not just respond."