Thank you both very much for your replies.🙏 I now understand the proper way to stay updated on this ticket, and I’ll fully cooperate. @AhmadHassan-BTed @roohan-514

Hello GitHub Community Team,I am writing to urgently request a manual review for Ticket #4449203. My account has been completely suspended since June 3rd (over 5 weeks ago) with zero human response so far. What Happened: On the morning of June 3rd, I woke up to approximately 20 automated notification emails alerting me of failed CI/CD workflow runs across multiple repositories. I had not pushed any code or initiated any actions to trigger these builds. Immediately after seeing these emails, I attempted to log into my account and found that it had been suspended. The Cause: It is clear that my account suffered an external security compromise. Unauthorized actors gained access and maliciously triggered a barrage of automated workflow runs. GitHub's automated abuse filters rightfully caught the unusual spike in compute activity and locked the account down. My Request: I fully understand why the automated system flagged and suspended the account to protect the platform. However, I am the innocent victim of a breach and have now been locked out of my development work for over a month. I need a member of the Trust & Safety team to look at the login IP history and workflow edit timestamps prior to June 3rd to verify that this was a compromise. As soon as my account is reinstated, I am prepared to immediately reset my password, purge all active sessions, and rotate all SSH keys and Personal Access Tokens (PATs) to secure it. Could a community manager please flag Ticket #4449203 for an internal reviewer? Thank you for your time and assistance.

If both accounts were suspended, I would avoid creating additional accounts unless GitHub Support explicitly asks you to. Multiple new accounts created while an appeal is pending can sometimes make the situation more confusing.

If you already submitted a support request before the suspension, it should remain in the support queue even if you can't access your account normally. GitHub Support will usually continue communicating through the email address associated with the ticket.

If you have the confirmation email, it should contain a ticket/reference number. I'd recommend replying to that same email instead of opening new requests, as it keeps all the context in one place and makes it easier for Support to follow the case.

If you don't have a confirmation email or ticket number, the safest approach is to submit a single new appeal using the same email address that was associated with your suspended account and explain that you can no longer access the existing ticket.

At this point, there's unfortunately no public page where suspended users can independently track their support tickets. Your best option is to keep the conversation in one ticket and wait for Support's response rather than creating additional accounts or duplicate requests.