O2O Mall - Online to Offline Marketplace SaaS Platform using Chatbot & Blockchain Technology
- Increasing the level of trust either by playing the role of a Crytographic Trusted or by leveraging user reviews
- Improving the Matching between buyers and sellers
- Improving marketplace’s UX/UI
- A protocol to exchange value or a P2P Payment infrastructure (Paypal/Stripe --> Cryptocurrency ERC20-Token)
- Data Exchange Protocol --> Blockchain O2O Protocol
- Decentralized Hosting platform (AWS or Azure cloud service provider).
- Users's ID & Reputation
- Historial Transactions
- Goods/Services Data transparently sold on the marketplaces.
Data is immutable, so it can’t be deleted or changed. Validation by network prevents fraud.
Agreements: Digitally signed smart contracts. Contracts are unbreakable. No intermediaries required, as smart contracts are executed automatically.
- Booking: Using blockchains, the government ID of both parties would be authenticated once by a technical provider, made available to the counterpart at the will of each user, and travelers would be able to trust and rely on any reviews published on the host’s page.
- Payment: Smart Contract
- Review: Reviews could also not disappear as Blockchains are tamper-proofs.
The Blockchain benefits from better incentive alignment by rewarding participants through Token Distribution + Token Appreciation, which current centralized marketplaces have not done.
Technology can bridge trust by offering:
- Identity Verification — Who is this person and do I trust them?
- Reviews — Have others stayed here and do they like it? What do other hosts have to say about this guest?
- Assurance — If something happens, can I call on someone during my travels? If my home is a mess, will I be covered for my loss?
Technology can offer greater convenience by facilitating:
- Payments — As a host, will I get the money for the stay? If I send money, can I be sure the listing exists and isn’t a fraud?
- Messaging — Can I easily communicate and reach out to the other party?
- Transactions — Did I buy the good or service? Did it reduce the burden of going back and forth multiple times?