Repository for "On Extracting Overlapping Named Entities from E-Commerce Product Reviews"
E-commerces such as Amazon, E-bay and many others receive from consumers thousands of product reviews every day with rich fine-grained information that, without the aid of Opinion Mining, would be impossible to make sense of. Common tasks in this domain, such as Aspect-Based Sentiment Analysis, Taxonomy Learning and Entity Linking, depend on extracting relevant entities from text with considerable performance. In this paper, we propose a set of entities that provides specific structuring for product reviews in order to enable richer insights for this domain. We also provide a new dataset on laptop reviews annotated with overlapping entities that is used to experiment with state-of-the-art named entity recognition models. Lastly, we perform experiments to understand if this approach generalizes well across different product categories.
Obtained through 5 x 2-fold cross validation. Download Trained Model
| Precision | Recall | F1-Score | |
|---|---|---|---|
| ATTR | 0.52 | 0.54 | 0.53 |
| BRAND | 0.64 | 0.68 | 0.66 |
| POS_EXP | 0.19 | 0.15 | 0.17 |
| ISSUE | 0.18 | 0.13 | 0.15 |
| PRODUCT | 0.50 | 0.59 | 0.54 |
| RETAILER | 0.62 | 0.62 | 0.61 |
| PERSON | 0.53 | 0.43 | 0.47 |
| CONTXT_USE | 0.40 | 0.35 | 0.37 |
TBA