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This repository was archived by the owner on Apr 27, 2023. It is now read-only.

birdie-ai/NESPR-NER

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NESPR-NER

Repository for "On Extracting Overlapping Named Entities from E-Commerce Product Reviews"

Abstract

E-commerces such as Amazon, E-bay and many others receive from consumers thousands of product reviews every day with rich fine-grained information that, without the aid of Opinion Mining, would be impossible to make sense of. Common tasks in this domain, such as Aspect-Based Sentiment Analysis, Taxonomy Learning and Entity Linking, depend on extracting relevant entities from text with considerable performance. In this paper, we propose a set of entities that provides specific structuring for product reviews in order to enable richer insights for this domain. We also provide a new dataset on laptop reviews annotated with overlapping entities that is used to experiment with state-of-the-art named entity recognition models. Lastly, we perform experiments to understand if this approach generalizes well across different product categories.

Results

Obtained through 5 x 2-fold cross validation. Download Trained Model

Precision Recall F1-Score
ATTR 0.52 0.54 0.53
BRAND 0.64 0.68 0.66
POS_EXP 0.19 0.15 0.17
ISSUE 0.18 0.13 0.15
PRODUCT 0.50 0.59 0.54
RETAILER 0.62 0.62 0.61
PERSON 0.53 0.43 0.47
CONTXT_USE 0.40 0.35 0.37

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Repository for "On Extracting Overlapping Named Entities from E-Commerce Product Reviews"

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