A beginner-friendly web application that tracks customer complaints, priority levels, status updates, and resolution notes.
This project demonstrates a basic customer service workflow for documenting and managing complaints. It helps organize complaints by customer name, complaint type, priority, status, and notes.
- Add customer complaints
- Track complaint type
- Assign priority levels
- Track complaint status
- Add resolution or follow-up notes
- View complaints in a table
- Beginner-friendly HTML, CSS, and JavaScript project
- Customer Service
- Complaint Management
- Documentation
- Escalation Awareness
- Data Entry
- HTML
- CSS
- JavaScript
- Front-End Development
- GitHub Portfolio Development
index.html- Main web pagestyle.css- Styling and layoutscript.js- Complaint tracker functionality
A customer service representative can enter a complaint, assign a priority, track the status, and document important details for follow-up or escalation.
This project is for educational and portfolio purposes only. Do not enter real customer information or confidential company data.
- Add delete button
- Add edit button
- Add search and filter options
- Add local storage
- Add export to CSV
- Add assigned representative field
- Add date received field
- Add resolution date field
MIT License