ABA Partner is a facility-side application that enables clinics, laboratories, and pharmacies to deliver healthcare services seamlessly through the ABA ecosystem.
It connects with AbaAccess (member app) to support real-time, consent-based service delivery and package redemption.
ABA Partner is designed for healthcare providers to:
- Manage patient flow across departments
- Initiate and process service requests
- Verify and apply healthcare package coverage
- Deliver care with transparency and efficiency
It acts as the operational backbone of the ABA ecosystem.
Healthcare facilities face challenges such as:
- Fragmented workflows across departments
- Manual verification of patient eligibility
- Lack of visibility into patient coverage
- Inefficient billing and reconciliation
- Poor coordination between consultation, lab, and pharmacy
ABA Partner introduces a structured, station-based workflow integrated with AbaAccess:
- Facilities initiate service requests
- Patients approve requests via PIN in AbaAccess
- The system applies the most appropriate package automatically
- Services are delivered across stations (Consultation → Lab → Pharmacy)
- Payments are handled via coverage or out-of-pocket
- Role-based access:
- Reception
- Nurse
- Doctor
- Laboratory Technician
- Pharmacist
- Finance/Admin
- Structured patient flow across service points
- Search patient using:
- ABA Member ID
- Phone number
- View basic patient details and dependents
- Initiate service requests (Consultation, Lab, Pharmacy)
- Send approval request to patient’s AbaAccess app
- Track approval status:
- Pending
- Approved
- Declined
- Support remote approvals (e.g., caregiver scenarios)
- Transfer patients between:
- Consultation
- Laboratory
- Pharmacy
- Coverage is applied at each transfer point
- Ensures accurate tracking of service usage
- View patient’s active packages
- Automatically apply the most relevant package
- Handle:
- Fully covered services
- Partially covered services
- Out-of-pocket fallback
- Generate payment summaries
- Distinguish between:
- Covered services
- Discounts applied
- Out-of-pocket charges
- Track transaction references
- View daily activity
- Track approvals and completed services
- Basic financial summaries
- Patient arrives at facility
- Reception identifies patient (ABA Member ID / phone)
- Facility initiates service request
- Patient approves request via PIN in AbaAccess
- Approval status updates in ABA Partner
- Patient is transferred across stations as needed
- System applies package coverage
- Facility completes service and records transaction
- Consent-first: No service proceeds without patient approval
- Station-based model: Each department operates as a controlled step
- Real-time sync: Approval and coverage status update dynamically
- Flexible payments: Supports both package coverage and out-of-pocket
- Frontend: React + TypeScript
- UI Components: Kendo React / Custom Design System
- State Management: React Query / Redux Toolkit
- Backend: Node.js / .NET / Firebase
- Database: PostgreSQL / Firestore
- Authentication: Role-based access control (RBAC)
- Integration: AbaAccess APIs for approvals, packages, and transactions
| Role | Responsibilities |
|---|---|
| Reception | Patient check-in, identification |
| Nurse | Triage, patient routing |
| Doctor | Consultation and diagnosis |
| Lab Technician | Test requests and results |
| Pharmacist | Medication dispensing |
| Finance/Admin | Payments, reporting, reconciliation |
| Facility Admin | Setup, user management, configuration |
- ✅ MVP prototype completed
- 🔄 Integration with AbaAccess in progress
- ⏳ Pilot rollout preparation (Kampala & Wakiso)
- Location: Kampala & Wakiso
- Facilities: Clinics, Labs, Pharmacies
- Focus:
- Workflow validation
- Approval efficiency
- Coverage accuracy
- Approval success rate
- Average approval time
- Service completion rate
- Reduction in manual verification
- Staff usability and adoption
- Revenue and reconciliation accuracy
- Role-based access control
- Secure communication with AbaAccess
- Minimal exposure of patient data
- Audit trail for approvals and transactions
ABA Partner is currently in early-stage development. Feedback from healthcare providers, developers, and product designers is highly encouraged.
Nakitto Catherine
Founder & Product Designer
📍 Kampala, Uganda
To empower healthcare facilities with tools that make service delivery efficient, transparent, and patient-centered, while seamlessly integrating with digital health access systems.