Oracle Support contracts

Contracts for Oracle Support Services, including the technical support policies, can be found below.

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Select the product, country, or language to view the applicable Oracle Support contracts and related documents.

Product

Country

Language

Don’t see what you are looking for or looking for older agreement versions? Try the A-Z page.

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Oracle’s contract model

Our simplified contract model consists of three key elements: the agreement that spans our entire relationship with customers across all offerings, the ordering document which contains transaction-specific details, and the service policies that provide additional information on how services are delivered.

Agreement

Order Documents

Service Policy

Contract

Related resources

Trust Center
Software downloads
Global pricing
Support renewals