Overview
Get to know Dynamics 365
Learn more about our solutions and products across sales, marketing, customer service, finance, supply chain, and operations.
What is Dynamics 365?
Become more data-driven and innovative with agentic apps for sales, service, finance, and supply chain operations.
Take a guided tour
Get a closer look at how to improve specific business processes with Dynamics 365 apps.
Compare plans and pricing
Find the right plan for your business needs by exploring the different options for each Dynamics 365 app.
Solutions
Move from a system of record to a system of action
- Enhance customer relationships across sales, marketing, and service with an agentic CRM solution.
- Reinvent operations, enhance productivity, and gain a competitive edge with the power of an agentic ERP solution.
- Grow your revenue by using AI and real-time insights to understand customers, personalize journeys, and close more deals.
- Create more lasting customer connections at every touchpoint while improving team processes and productivity with AI.
Products
Do more with agentic business applications to help run your organization
See how AI and agents work with Dynamics 365 to give every team an edge.
Resolve issues faster using generative AI and automation.
Build financial and operational agility using AI and automation.
Navigate disruption and be more resilient with proactive, AI-powered insights.
Streamline your growing business operations with an AI-powered ERP system.
Work smarter, adapt faster, and perform better with Business Central—named the best overall ERP system of 2025 by Forbes Advisor.1
Agents
Explore business process agents in Dynamics 365
Discover how the right agents can transform the way your team gets work done.
Accelerate revenue with prebuilt and custom sales agents
Boost your team’s productivity by providing a fully agentic customer engagement journey from lead qualification to deal close and beyond.
Elevate your service with prebuilt and custom agents
Increase efficiency and cut costs using autonomous agents to address emerging issues, uncover knowledge, and automate tasks.
Transform finance and operations with prebuilt and custom agents
Streamline operations and decisions using agents that help orchestrate supplier engagement, optimize resource planning, and enable timely billing.
APPS AND ADD-ONS
Customize Dynamics 365 with apps from Microsoft Marketplace
Better meet your specific business needs by adding industry-leading apps to Dynamics 365.
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Customer stories
How customers innovate with Dynamics 365
Featured news
What’s new and notable
NEXT STEPS
Get started with Dynamics 365
Try for free
Get hands-on experience with Dynamics 365 business applications for 30 days.
Chat with a Dynamics 365 expert
Available M-F 6 AM to 3 PM PT.
Request a call back
Have a Dynamics 365 expert contact you.
Call a Dynamics 365 expert
Available M-F 6 AM to 3 PM PT.
Call (800) 642 7676
- [1]Forbes Advisor, Best Cloud ERP Software of 2025, Amy Nichol Smith, July 25, 2025.
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