Slack

Legacy IT support tools can slow everyone down. Portals, tickets, and endless queues just don’t fit the pace of modern work. But what if resolving IT issues was as easy as sending a message in Slack? Join us for a hands-on session where Salesforce experts Melissa Chan and Alex Kahng will show you five practical ways Agentforce IT Service is changing the game. Replace tickets with simple conversations, unite experts and AI agents for faster resolutions, and automate routine workflows right from Slack. Ready to give IT support a boost? 🗓 April 8, 2026 | 10:00am PST Reserve your spot: https://sforce.co/4sNqbLn

AI agents promise transformation, but real impact comes from real use cases. Join us to see how industry leaders are driving business results with partner AI agents in Slack, from streamlining workflows and accelerating support to boosting sales productivity. Hear directly from experts at Vercel, Notion, and Slack as they share proven strategies, actionable insights, and success stories you can put to work for your team. 🔎 Identify the right AI agent opportunities 📈 Measure ROI and drive adoption 🔗 Integrate at scale—no matter where you are on your AI journey 🗓️ April 7, 2026 | 10am PST 🎤 Matthew Lewis (Vercel), Katherine Chuang (Notion), Matthew Justice, P.E. (Slack) 🔗 https://sforce.co/4to3i15 Unlock what’s possible with AI agents—where your teams collaborate every day.

Happy Birthday, Slack Community! Since 2019, you've connected across continents, time zones, and every corner of the Slack ecosystem, turning a shared love of Slack into something so much bigger. Together, you've grown our community to host over 1,000 events in 47 different countries (a huge shout out to our incredible Slack Chapter Leaders, who volunteer their time and energy to make these events happen!). And within our workspace, you've helped us grow to 23,000+ Slack enthusiasts, sparked dozens of #slack-amas with Slack team members, and had more incredible conversations than we could count. From dark mode to workflow builder, huddles to canvases, and even a new-and-improved Slackbot, Slack has seen a lot of change in the last 7 years! And you've been here right beside us: Testing new features, giving invaluable #feedback, shaping the direction of the product, and sharing the Slack love all over the world. None of this happens without you. So whether you've been here since day one or just found us yesterday: Welcome, thank you, and here's to everything still ahead.

Your service desk isn't slow because your team is inefficient. It’s slow because your legacy ITSM was built for a world that no longer exists. The only UI that matters is the one your team is already in. By moving agentic service into Slack, you're eliminating the context-switching tax that ruins IT productivity. Stop asking users to "submit a ticket." Start letting Agentforce resolve the issue before the ticket even exists. Join us April to learn 5 ways to deploy agentic IT Service directly in Slack: https://sforce.co/3O4iTE6 #ITSM #ITService #Slack #Salesforce

The message is clear: Slack is where AI works. ✨ And customers are already scaling innovations like Slackbot to save hours during their workday. Missed the live event? Watch the replay to hear from Marc Benioff and see how Slackbot now delivers more powerful actions and serves as the orchestrator of work across all of your data, apps and agents. https://sforce.co/4v9euAs

Slack CRM is here for small businesses. 👋 Manage every customer relationship – from first hello to closed deal to ongoing support –conversationally, right in Slack. Just ask Slackbot, your AI agent for work. https://sforce.co/4djlB2R

All the hits. One unforgettable night. 🎤🔥 Join us at the #TDX26 Celebration with The All-American Rejects and Flo Rida for a night built on nonstop anthems and unforgettable moments. Register today. 👉 https://sforce.co/4m2eoGB