Information for Consumers

Information for Consumers

If you have a question, need help, or want to file a complaint against a financial institution or insurance company, contact us.

Popular Apps and Submissions

Educate Yourself! Important Consumer Information

Insurance Discounts and Savings

You may be eligible for discounts and savings on homeowners’, auto, and health insurance.

Discounts and Savings

Litigation Funding

In New York, Litigation Funding companies must comply with certain consumer protection requirements

Reverse Mortgages

Disaster and Flood Recovery

Assistance programs and where to find services such as access to shelter and to food.

Recovery Resources

EDUCATE YOURSELF! Educated and supported New Yorkers make good financial decisions

Banking and Sending Money Safely

Learn about bank accounts, cashing checks, transmitting money safely, safely using an ATM, and more.

Banking and Sending Money

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Credit and Debt

Learn more about credit cards, borrowing, dealing with debt collectors, and credit reports.

Credit and Debt

Reverse Mortgages - What You Need to Know

Reverse Mortgages: What Consumers Need to Know

Reverse Mortgages

Learn About Insurance

Auto Insurance Information

What you need to know about shopping for auto insurance, filing claims and obtaining lien releases.

Auto Insurance

Life Insurance Information

Learn more about life insurance, annuities, and what you need to know to understand your options and comparison shop.

Life Insurance

Healthcare and Health Insurance

Healthcare and Health Insurance in New York

Health Insurance

Protect Yourself

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Homeowner and Tenant Resources

Help for homeowners, tenants and others looking for help with home loans, insurance, disaster assistance and more...

Help for Homeowners

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Scams, Fraud, and Cyber Crime

Learn how to recognize and report scams and suspected fraud and what you can do to avoid becoming a victim.

Scams, Fraud and Cyber Crime

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Student Loans and Debt Relief Resources

Learn about financing your education, loan forgiveness, deferment debt relief, and more.

Student Protection

More Help...

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Holocaust Claims

The HCPO provides free help to Holocaust victims and heirs, to recover assets lost, stolen, or sold under duress.

Help with Claims

Small Business Resources

Resources for small business owners, including the Healthy NY program and wage bond information.

Help for Small Businesses

Bail Information

Bail is an amount of money, set by a court, that a defendant must pay to obtain their release from jail before trial.

Help with Bail

NEW YORK STATE RESOURCES AND DIRECTORIES

Other Government Agencies Who Offer Help

Many New York State agencies offer free, unbiased information and assistance and access to interactive applications available to all New Yorkers. In addition to this Department, the following agencies offer help connecting to information, literacy materials, support and outside organizations that can help.

Print a Brochure

DFS Consumer Brochures

DFS publishes printable consumer brochures on many important financial subjects

DFS Consumer Brochures

GET HELP | GET ANSWERS

DFS answers questions and takes complaints about financial products

QUESTIONS AND COMPLAINTS

DFS can answer questions about financial products and services in New York. If you have a question, need help, or want to file a complaint against a financial institution or insurance company, contact us.

SPEAKERS AND EVENTS

DFS staff speak on a variety of topics including student loans, foreclosure, banking, credit and debt, avoiding identity theft and other scams, and senior Issues, like long-term care insurance and elder financial exploitation.

ATTEND AN EVENT