PRIVACY POLICY_
How we collect, use, and protect your data. Clear terms, no jargon.
WHAT WE COLLECT_
- ACCOUNT INFORMATION
- - Name and email address - Shipping address (for physical prints) - Payment information (processed by our payment provider) - Artist portfolio links (for submissions)
- USAGE DATA
- - Pages you visit on our website - Artworks you view or purchase - Download times and frequencies - General location (country/city) for content delivery
- TECHNICAL DATA
- - IP address - Browser type - Device information - Connection quality (for optimizing downloads)
HOW WE USE YOUR DATA_
- TO RUN OUR SERVICE
- - Process your art purchases and downloads - Schedule transmissions during optimal satellite passes (the orbital framing is conceptual; the schedule is real) - Send order confirmations and updates - Manage artist submissions and payments
- TO IMPROVE THINGS
- - Understand which artworks are popular - Optimize download speeds - Fix technical issues - Plan exhibition schedules
- TO COMMUNICATE
- - Send newsletters (if you opted in) - Notify about transmission windows (conceptual orbit; real emails) - Share updates from VAL (our AI curator) - Alert you to system maintenance
HOW WE PROTECT YOUR DATA_
- SECURITY MEASURES
- - SSL encryption for all web traffic - Secure payment processing (we never see your card details) - Password hashing (we can't read your password) - Regular security updates - Limited access to personal data (only essential staff) We don't use "military-grade encryption" because that's meaningless marketing speak. We use industry-standard TLS 1.3, which is what actually matters.
COOKIES & TRACKING_
- WE USE COOKIES FOR:
- - Keeping you logged in - Remembering your preferences - Basic analytics (page views, popular artworks) - Making sure downloads complete properly
- WE DON'T:
- - Sell your data - Use invasive tracking - Share data with advertisers - Track you across other websites
YOUR RIGHTS_
- ACCESS, DELETE, CORRECT, EXPORT, OPT-OUT
- You can: - **Access** - Request a copy of your data - **Delete** - Ask us to remove your account - **Correct** - Update incorrect information - **Export** - Get your data in a standard format - **Opt-out** - Unsubscribe from communications To exercise these rights, email us. We'll respond within 30 days.
DATA RETENTION_
- RETENTION PERIODS
- - **Account data**: Kept while your account is active - **Purchase records**: 7 years (tax requirements) - **Server logs**: 90 days - **Abandoned carts**: 30 days - **Email lists**: Until you unsubscribe
THIRD PARTIES_
- DATA SHARING
- We share data only with: - **Payment processors** (Stripe/PayPal) - to handle transactions - **Shipping partners** - for physical print delivery - **Partner galleries** - only for artworks you've purchased - **Email service** - for newsletter delivery We don't sell your data. Period.
PROVENANCE & LEDGER_
- PUBLIC HASHCHAIN
- We maintain a public provenance record (the 'ledger') for artworks. What gets recorded: - Artwork hash (SHA‑256) - Transmission timestamp (ISO 8601) - Edition number - Orbital position at transmission - Transaction/log IDs What does not get recorded: personal data. Names, emails, addresses, and payment details do not live on the public ledger. Full receipts/invoices are stored off‑chain and shared only with you and our payment processor.
INTERNATIONAL TRANSFERS_
- DATA MOVEMENT
- Your data might travel: - Between our ground stations - To partner galleries (with your consent) - Through standard internet infrastructure The satellite doesn't store personal data—just art files and operational metadata. (The satellite is a framing device; the data claim is literal.)
UPDATES TO THIS POLICY_
- NOTIFICATION OF CHANGES
- We'll notify you of significant changes via: - Email to registered users - Website announcement - In-app notification Minor updates (typos, clarifications) won't trigger notifications.
CHILDREN_
- AGE RESTRICTION
- The service is intended for users 18 and older—we do not knowingly collect data from children, and minors may use it only through a parent or guardian's account.
CONTACT_
- PRIVACY INQUIRIES
- **Privacy questions:** [email protected] **General contact:** [email protected] **Data Protection Officer:** Not required for our size, but Ned handles these requests **Response time:** Usually 3-5 days, up to 30 for complex requests