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Transparency Centre

Learn about policies
across Google

Illustration of well-known Google product icons orbiting around the Google logo to convey the vast ecosystem.
Our mission to make information universally accessible and useful starts with making our products safe. Explore our Transparency Centre to understand the policies that keep users safe from harm and abuse and get information about how we develop and enforce those policies.

Taking action to ensure
safety across the web

  • 5.5B

    Bad ads blocked
    In 2023, we blocked billions of bad ads across Google products to protect users from scams.1

  • 17M

    YouTube videos removed
    More than 17m videos were removed in the second half of 2023 for violating our Community Guidelines.2

  • 381K

    URLs de-indexed
    In the second half of 2023 alone, we removed over 381,000 URLs reported for CSAM from Google Search results.3

Explore Transparency Reports

Policy across Google

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Maintaining a healthy digital ecosystem

Billions of people turn to Google every day for high-quality, reliable information and trusted experiences online. We take our responsibility to uphold the integrity of our products and services and build user trust seriously. Our terms of service, product policies, developer policies, and Community Guidelines exist to keep users safe as we strive to deliver on our mission.
A collage of images shows two men working in an office, a close up of people collaborating on a laptop, and an icon to represent teams.

Dedicating teams to trust and safety

We invest in research and technology to obtain insights into how our products and services could be misused and mitigate potential risks. Our teams work tirelessly to create and implement data-driven, scalable policies and standards that protect our users by ensuring the responsible use of our products and services.

Preventing harm and abuse
across our products

A web page with a green tick contrasted with a web page with a red X shows how policies govern across Google.

Setting clear rules for our products

To protect our users, we create policies that establish what types of content and behaviours are not acceptable for each Google product or service.
A violation notification window and spam icon with a clock shows how Google tracks and addresses violations in a timely way.

Taking action against violations

Our product policies guide the enforcement actions we take every day as we track emerging threats and address violations in a timely manner.
A behind-the-scenes peek at developer work on a web page shows how Google guides developers in building products and services.

Sharing guidance with creators and developers

In developing our policies, we work closely with experts and the global community of developers and creators who use products like Google Play and YouTube to connect with audiences and build their businesses.
Establishing trust through transparency

Establishing trust through transparency

We regularly release information about government requests to remove content, as well as the actions that we take to protect our users and platforms from content that violates our policies or local laws. We believe in being open and transparent about our work.
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Addressing the range of policy areas

A commitment to transparency

A commitment to transparency

Discover more about how we regularly release information about government requests to remove content, as well as the actions that we take to protect our users and platforms from content that violates our policies or local laws. Also learn how content recommendations work across Google products and services.
Explore transparency
Collage of images shows a woman’s hands on a laptop, a violation notification icon and an appeal button.

Tools for content feedback, reporting and appeals

Find helpful tools to provide feedback about content, reporting and appeal certain enforcement actions. Also find out more about our partner programmes dedicated to fighting harm across the web.
Explore Tools & Programmes

Meet our leaders

Every day, people around the world turn to Google for reliable information and trusted experiences online. That’s why we have robust policies and enforcement to protect our users across our platforms and work with industry partners, governments, and civil society to build a safer, more secure internet.

LAURIE RICHARDSON, VP OF TRUST & SAFETY, GOOGLE
In a world where anyone can be a publisher, and social platforms can scale and spread content to millions of people, misinformation is a stubborn problem. Our aim at Google is to give you the information you want, the answers you need, and the accuracy you deserve.

MATT BRITTIN, PRESIDENT OF GOOGLE EMEA
We strive to enhance access to information for the betterment of individuals and society through the development of data-driven and scalable policies and standards by ensuring responsible access across our products.

DAVID GRAFF, VP OF GLOBAL POLICY AND STANDARDS
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1 Google Ads Safety Report, March 2024

2 YouTube Community Guidelines Transparency Report, September 2023

3 CSAM Transparency Report, December 2023

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