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        Your current region:   Ontario
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        Troubleshooting tools and help

        Mobility troubleshooting tools

        Reset voicemail password

        You can reset your voicemail password through MyBell.

        Start

        Activate connected things

        Activate your new connected device easily online.

        Start

        Data transfer

        Follow simple steps to transfer data to your new device.

        Learn how

        Device compatibility

        Check if your device is compatible with the Bell network.

        Start

        Network coverage map

        See our network coverage across Canada.

        View map

        International roaming map

        See where you can access international roaming networks.

        View map

        Track an order

        Check the status of your order.

        Start

        Track a repair

        Check the status of your repair online at any time.

        Start

        Activate a Prepaid phone

        Activate your Prepaid phone in just a few steps.

        Start

        Need more help?

        Tell us what you need help with.

        We suggest:

        Device repairs

        Find basic help and troubleshooting for your device.

        Using my device

        Review Bell warranty information.

        Learn more

        Arrange to meet with a specialist at your nearest Bell store.

        Book an appointment

        Check the status of a device that’s already in for repair.

        Track a repair

        We suggest:

        Network, coverage and travel

        This support page will:

        • Provide a coverage map for Bell network services in Canada
        • Show where your Bell phone has compatible service worldwide
        • Explain how to contact Bell while travelling abroad
        Visit the support page

        We suggest:

        Problems making and receiving calls

        This support article provides tips to help you:

        • Reboot your phone
        • Check your device settings
        • Confirm network coverage
        • Disconnect accessories
        Read the article

        We suggest:

        Data connectivity issues

        This support article will help you troubleshoot:

        • Connection issues or slow speed
        • No LTE service
        • Apps not working
        Read the article

        We suggest:

        Text and multimedia messaging

        This support article will help you troubleshoot:

        • Problems sending or receiving texts
        • Issues sending or receiving picture or multimedia messages
        • iMessage issues for iPhone and iPad
        Read article

        We suggest:

        Mobility support

        Visit the Mobility support section for more hints, tips and troubleshooting articles.

        Visit Mobility support
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