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Set up Assistive Access on iPhone

Assistive Access is a distinctive iOS experience that makes it easier for people with cognitive disabilities to use iPhone independently. Essential apps and experiences have been optimized for Assistive Access—onscreen items are bigger, features are more focused, and it’s easier to navigate and understand what actions are possible.

Before you begin

Assistive Access may be easiest to set up with the assistance of a trusted supporter—a family member or caregiver who knows the person who will be using iPhone and can help them choose the apps and features best suited to their needs. The trusted supporter may also need access to the person’s account information, such as their Apple Account password or iPhone passcode.

If the iPhone you want to use with Assistive Access is new, it needs to be set up before you can start Assistive Access setup. See the Apple Support article Set up your iPhone or iPad.

An iPhone showing the Assistive Access setup screen with the Continue button at the bottom.

Step 1: Start Assistive Access setup

Go to Settings > Accessibility > Assistive Access, tap Set Up Assistive Access, then tap Continue.

An iPhone showing the Apple Account associated with the device and information about iCloud and Family Sharing features that can be used with Assistive Access.

Step 2: Verify the Apple Account

If iPhone is signed in to an Apple Account, make sure that the Apple Account shown belongs to the person who will be using Assistive Access.

If the Apple Account shown doesn’t belong to the person who will be using Assistive Access, tap Change Apple Account. Sign out of the Apple Account shown, then sign in to the Apple Account of the person who will be using Assistive Access. If they don’t have an Apple Account, you can create one for them.

Learn how to create a new Apple Account

If iPhone isn’t signed in to an Apple Account, skip this step.

If you left the Assistive Access setup to make changes to Apple Account settings, go back to Settings > Accessibility > Assistive Access to continue.

Two iPhone screens in Assistive Access. One shows the Home Screen with apps listed in a row. The other shows larger apps arranged in a grid.

Step 3: Choose the layout for apps

Choose the layout for apps on the Home Screen and for items in apps that have been specially designed for Assistive Access.

  • Rows: Onscreen items are arranged in an easily readable list.

  • Grid: Onscreen items are bigger and arranged in a grid that emphasizes images and icons.

Step 4: Choose and customize apps

Add and customize the apps you want to be available in Assistive Access. You can add apps that have been optimized for Assistive Access, and most other iOS apps in their original design.

To add an app, tap the Add button, then choose options for the app.

Learn how to customize apps that have been optimized for Assistive Access, and how to add other apps:

You can can always add, remove, and customize apps later.

Important: Some features, such as app access permissions and privacy information, work differently in Assistive Access. See Understand certain differences in Assistive Access.

An iPhone with a screen asking the trusted supporter to confirm the person using the device knows the device passcode.

Step 5: Verify the device passcode

The device passcode is the numerical code used to unlock iPhone. Make sure the person using Assistive Access knows the device passcode, if one has been set.

You can also set up Face ID or Touch ID (depending on the iPhone model) so that the person using iPhone can unlock it with their face or a finger or thumb.

To make changes to the device passcode, Face ID, or Touch ID, tap Change Security Settings.

Learn how to set up Face ID on iPhone

Learn how to set up Touch ID on iPhone

If you left Assistive Access setup to make changes to security settings, go back to Settings > Accessibility > Assistive Access to continue.

An iPhone showing the screen for setting the Assistive Access passcode used when entering and exiting Assistive Access.

Step 6: Set the Assistive Access passcode

Set an Assistive Access passcode, which is used to enter or exit Assistive Access and change Assistive Access settings.

After you set the Assistive Access passcode, you can create a recovery Apple Account that can be used to enter or exit Assistive Access and reset the Assistive Access passcode if you forget it. You can create a recovery Apple Account even if you’re not signed in to an Apple Account. You can skip this step if you don’t have an Apple Account.

If you don’t create a recovery Apple Account during setup and you forget the Assistive Access passcode, you will have to reset your iPhone.

An iPhone with a screen explaining how to exit Assistive Access.

Step 7: Learn how to exit Assistive Access

To exit Assistive Access at any time, triple-click the side button (on an iPhone with Face ID) or the Home button (on other iPhone models), tap Exit Assistive Access, then enter the Assistive Access passcode.

An iPhone showing that Assistive Access is ready to use with a button at the bottom to enter Assistive Access.

Step 8: Start using Assistive Access

To enter Assistive Access now, tap Start Using Assistive Access, then enter the Assistive Access passcode.

To enter Assistive Access later, go to Settings > Accessibility > Assistive Access, tap Start Assistive Access, then enter the Assistive Access passcode.

What’s next

Learn how to use apps that have been designed for Assistive Access, such as Calls, Camera, Magnifier, Messages, Music, and Apple TV.

You can always go back and customize apps and change other system settings. See Change Assistive Access settings.

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