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Make and receive calls in FaceTime on Mac

You can use FaceTime on your Mac to connect and communicate with friends, family, or colleagues. FaceTime video calls let you see others’ expressions and reactions just as if you were face to face. When you don’t want to use your camera, you can make a FaceTime audio call. FaceTime video and audio calls use the Wi-Fi connection on your Mac.

To make and receive calls, you need to sign in to FaceTime with your Apple Account on a device that meets these requirements.

Tip: You can also use the Phone app to make or receive phone calls, which use cellular minutes on your iPhone plan.

Siri: Ask Siri something like “FaceTime mom.”

Learn how to use Siri.

Open FaceTime for me

The New FaceTime window—enter callers directly into the To field or choose them from Suggested.

Make a call

You can make a FaceTime call to anyone who’s using an Apple device, as long as your Mac and their device meet FaceTime requirements or Group FaceTime requirements. You can also make a phone call or RTT call.

  1. Go to the FaceTime app on your Mac.

  2. Click New.

  3. Enter the name, number, or email of the person you want to call, then press Return. You can also click a suggested contact, or click the Add button and select the email address or phone number for a contact.

    To make a Group FaceTime call, enter each person’s contact information in the To field. You can add up to 32 participants.

  4. Do any of the following:

    • Make a FaceTime call: Click the FaceTime Video Call button to make a video call, or click the menu button next to the FaceTime Video Call button and choose FaceTime Audio.

    • Make an RTT phone call: See Set up and use RTT calling.

Leave a voicemail

If someone doesn’t answer your FaceTime audio call, and the person you’re calling has an iPhone with Live Voicemail turned on, you’re prompted to leave a voicemail.

As you speak, your voicemail message is transcribed on the screen of the other person, letting them know what you’re calling about and giving them a chance to pick up your call.

Answer a call

When you’re signed in, you can answer calls, even if FaceTime isn’t open.

On your Mac, do one of the following:

  • Answer a video call: Click the Accept Video Call button.

  • Answer an audio call: Click the Accept Audio Call button.

  • Answer an RTT (Real-Time Text) call: Click the Accept Audio Call button, then click the RTT button.

    Note: RTT phone calls you make and receive on your Mac use cellular minutes—cellular charges may apply.

  • Answer a video call as an audio call: Click the menu button next to the Accept Video Call button, then choose Answer as Audio (the camera is automatically off).

  • Accept a call while on another call: Click End & Accept or Hold & Accept. (Video calls can’t be placed on hold.)

Decline a call

When you’re signed in, you can decline calls, even if FaceTime isn’t open.

When you get a notification of an incoming FaceTime call, do one of the following:

  • Decline the call: Click the Decline Call button.

  • Reply with a message or create a callback reminder: Click the Menu button next to the Decline Call button, then choose an option.

  • Send an audio call to voicemail: Click the Voicemail button.

Tip: If the call came from a person you don’t want to receive calls from, you can block the caller. You can also use Screen Time to set up communication limits.

End a call

On your Mac, move the pointer over the call window, then click the End Call button.

Leave a Group FaceTime call

Click the Leave Call button.

When you leave a Group FaceTime call, it remains active until all participants leave. To rejoin a call that’s still active, double-click the call in your call history, then click Join.

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