Cellular device management payload settings for Apple devices

You can configure Cellular settings for users of an iPhone, iPad, Shared iPad, or Apple Watch that enrolls in a device management service. These settings define how your device connects to the carrier network. Use the Cellular payload to change the proxy settings for an iPhone device’s Access Point Name (APN) and cellular network. These settings define how the device connects to the carrier’s network. Change these settings only if a carrier network expert instructs you to. If they’re incorrect, the device can’t access data using the cellular network. To undo a change to these settings, remove the profile from the device.

The Cellular payload supports the following. For more information, see Payload information.

  • Supported payload identifier: com.apple.cellular

  • Supported operating systems and channels: iOS, iPadOS, Shared iPad device, watchOS 10.

  • Supported enrollment methods: Device Enrollment, Automated Device Enrollment.

  • Duplicates allowed: True—only one Cellular payload can be delivered to a device.

You can use the settings in the table below with the Cellular payload.

Setting

Description

Required

APN types

Manage the default APN, the data APN, or both.

Yes

Default APN name

The name of the default APN.

Yes

Default APN authentication type

Choose from Password Authentication Protocol (PAP) or Challenge Handshake Authentication Protocol (CHAP).

Yes

Default APN user name and password

The user name and password for the default APN account.

iOS supports APN user names and passwords of up to 64 characters.

No

Default APN supported IP versions

Set the voice protocols to these settings:

  • IPv4

  • IPv6

  • Both IPv4 and IPv6

Yes

Data APN name

The name of the data APN.

Yes

Data APN authentication type

Choose from Password Authentication Protocol (PAP) or Challenge Handshake Authentication Protocol (CHAP).

Yes

Data APN user name and password

The user name and password for the data APN account.

iOS supports APN user names and passwords of up to 64 characters.

No

Data APN proxy server

The IP address or fully qualified domain name (FQDN) and port number of the data APN proxy server.

No

Data APN supported IP versions

Set the data protocols to these settings:

  • IPv4

  • IPv6

  • Both IPv4 and IPv6

Yes

Data APN supported roaming IP versions

Set the roaming data protocols to these settings:

  • IPv4

  • IPv6

  • Both IPv4 and IPv6

Yes

EnableXLAT464

iOS 16 or later

iPadOS 16.1 or later

Lets a device with a private IPv4 address connect to other IPv4 addresses using an IPv6 network.

No

Note: Each device management service developer implements these settings differently. To learn how various Cellular settings are applied to your devices, consult your developer’s device management service documentation.

Published Date: October 24, 2022
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