This article has been archived and is no longer updated by Apple.
If your AirPods Pro (1st generation) make crackling or static sounds
Follow these steps.
The Apple Service Program you are looking for has ended. To see active programs, please visit the Apple Service Programs page.
Make sure that you have the latest software on your connected iPhone, iPad, iPod touch, or Mac.
Check that your connected device is nearby, and there's no wireless interference or obstructions between you and your device.
Listen to audio from a different app to see if the app causes the issue.
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