Tldr: Staging Ground has moved from being a new idea to being a standard feature of Stack Overflow.
Impact
Since relaunching in June, over 72,600 questions have been submitted into Staging Ground by over 65,700 unique askers. 44% of those questions graduated to the main site, thanks in part to the hard work of over 4,700 individual reviewers.
We have seen improvement in two main metrics for questions that have gone through Staging Ground before being published on Stack Overflow, compared to those that don’t.
- Survival Rate – percentage of graduated Staging Ground questions that remain open for at least seven days after making it to the main site.
- Success Rate – percentage of graduated Staging Ground questions with either an answer or a post score of at least 2.
Survival Rate | Success Rate | |
---|---|---|
Staging Ground | 83% | 71% |
Non-Staging Ground | 40.8% | 35% |
These results show us that Staging Ground is beneficial for new askers, and that the development of the feature has been successful.
Iterations
Staging Ground has progressed through a series of stages (pun intended) of growth and development, especially in the last few months.
Staging Ground development history:
- Completed two beta trials, collaborating with beta participants to improve processes, and then launched to general availability
- Completed numerous quality-of-life improvements and bug fixes:
- Improved onboarding materials (YouTube video, new help center articles)
- Added email notifications
- Started displaying Staging Ground posts within user profile pages
- Fixed a number of bugs
- Implemented additional mod tooling features, such as a new tool for mods to be able to issue warnings to reviewers instead of only suspensions
- Added a reviewer stats widget, to provide reviewers with visibility into their impact
- Implemented reviewer and asker badges to incentivize participation
- Conducted several rounds of user research to learn more about satisfaction with the process, question quality, and more
- Launched Question Assistant, an experiment to help askers improve their questions earlier in the process, which resulted in higher survival and success rates
Moving forward
Thanks to the hard work and feedback of beta testers, reviewers, and askers, Staging Ground is able to help new askers find more success and better outcomes in asking their first questions on Stack Overflow. We are excited that this feature has gradually moved from being a new idea to now becoming a standard feature on Stack Overflow.
As with the development of any feature set, we must decide when to consider a new initiative complete. While no software product is ever truly finished, we believe Staging Ground has achieved the status of a fully functioning feature of the platform, creating positive experiences for users. While we don't have immediate plans for new development in this area we will continue to monitor feedback and consider it for potential implementation when the time comes to iterate again, as it always does.
We know there are still some outstanding bugs and feature requests related to Staging Ground, which we will consider through site maintenance processes like bug duty and community-asks sprints. If any new, urgent, bugs, or other pressing issues arise, we are committed to addressing those as well. We feel good about the progress Staging Ground has made, and we want to make sure it continues to be a useful tool for new askers on Stack Overflow.
Speaking of iteration, what’s next?
One additional update that we are adding in the near future is allowing new askers the ability to opt-in or out of Staging Ground. Through feedback we have gathered from user interviews and surveys, it has become clear that some askers react very negatively to being forced into Staging Ground. We want to create the conditions to encourage high quality content on the platform, while also putting users in the driver seat of their own experience on the site.
Making Staging Ground optional will also save time for reviewers by avoiding providing feedback to askers who aren’t willing to collaborate and are likely to abandon their question. On the other hand, our research has shown that askers who do choose to opt-in will be more likely to closely collaborate with reviewers resulting in better outcomes. We hope that new askers who have the frustrating experience of an unsuccessful question will come to see the value in going the Staging Ground route on their own, and will make the choice to opt-in for their next attempt to reap the benefits of posting a higher quality question.
Another idea, which is not currently in development, but which we have discussed several times and hope to explore in future iterations, is the potential for awarding rep to reviewers.
For now, we look forward to seeing how Staging Ground will continue to support new askers, while we focus on bringing more positive improvements to other corners of the platform.