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is:issue state:open

is:issue state:open

Labels Milestones New issue

If multi Tree field is set to mandatory it comes no tooltip up.

needs verification

#5901

· dominikdill opened

on Dec 23, 2025

Mail history disappears when replying to a ticket

needs verification

#5900

· mbeillouin opened

on Dec 23, 2025

Ticket ES indexes are not updated when customer or owner is updated

#5899

· mantas opened

on Dec 23, 2025

Emails cannot be fetched from mailbox

mail processing

prioritised by payment

#5897

· MarkusHeld opened

on Dec 23, 2025

OTRS Import Fails During Queue Import: `ActiveRecord::RecordInvalid: Name contains invalid path

needs verification

#5896

· Neophytis opened

on Dec 23, 2025

Insufficient AI provider error handling

#5892

· mgruner opened

on Dec 16, 2025

·

knowledge base search does not find keywords in pdf attachments

#5889

· kiks-support opened

on Dec 12, 2025

Knowledge Base search extremely slow (40–50 sec) despite fast Elasticsearch response

#5887

· le0data opened

on Dec 11, 2025

·

Quoting text to make a reply resizes image from signature to fullwidth

#5884

· ivan-abrash opened

on Dec 10, 2025

Unprocessable Email

needs verification

waiting for feedback

#5883

· nono-lqdn opened

on Dec 10, 2025

Form spam protection is inadequate for contemporary threat levels

prioritised by payment

#5863

· Bozo0511 opened

on Nov 25, 2025

Chat> Allow easy integration into public knowledge base

#5858

· YetAnotherGerrit opened

on Nov 21, 2025