Internal strategic analysis of Fábrica Pastelaria São Silvestre, including organizational structure, mission and values, financial overview, and information systems evaluation (ERP, POS, Sage). Identifies strengths, weaknesses, and digital improvement opportunities such as CRM and e-commerce.

Survey-based research study analyzing organizational initiatives that drive employee value alignment, workplace satisfaction, and productivity outcomes.

Assess workplace initiatives to measure and improve alignment between organizational values and employees’ personal values using survey data.