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Help needed navigating non profit application and validating an organisation

Body

Hi I am new to Github and trying to set up an account owned by our non profit to migrate to then apply for a non profit teams account.
I keep going round in circles and really could do with some ones help, I'm not overly techincal and don't really fully understand all the terminology. We have 6 sub projects that require different people restricted to their own area. I need to pull these into our ownership from private accounts.

Currently I have a personal account, then linked it to an organisation I created via the organisation option in the top right options. The non profit application says I need to validate our organisation but I can't find what this means and how to do it. when I try to proceed it says I'm not logged in as the organisation. I really don't know what I'm doing after after many hours, I now have multiple accounts which doesn't help.

Would one of you kind people be willing to jump in a discord call while i share my screen and maybe talk me through it? for now I want to get it registered then start looking at the correct format to set out the account. We rescue and rehabilitate hedgehogs in the UK and have a long term passive monitoring station we have built entirely through volunteers. We are a registered charity, so if you work for an organisation that gives time off for charity help you would qualify.

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Hi, first of all — you are actually much closer than you think, and what you are trying to do is a very normal setup for charities and volunteer organisations on GitHub.

From your description, it sounds like you already completed the most important step:

  • you created a personal GitHub account
  • then created a GitHub Organisation for the charity

That is the correct structure. GitHub organisations are always managed through personal accounts, so there is no separate “login as organisation” account/password.

The confusing part is usually the nonprofit verification process.

What “validate your organisation” means:
GitHub partners with a service called TechSoup / Percent to verify that your cha…

Replies: 2 comments · 1 reply

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Hi, first of all — you are actually much closer than you think, and what you are trying to do is a very normal setup for charities and volunteer organisations on GitHub.

From your description, it sounds like you already completed the most important step:

  • you created a personal GitHub account
  • then created a GitHub Organisation for the charity

That is the correct structure. GitHub organisations are always managed through personal accounts, so there is no separate “login as organisation” account/password.

The confusing part is usually the nonprofit verification process.

What “validate your organisation” means:
GitHub partners with a service called TechSoup / Percent to verify that your charity is a legitimate registered nonprofit. During the GitHub for Nonprofits application, they check:

  • your charity registration
  • official website
  • organisation ownership/admin rights

When GitHub says you are “not logged in as the organisation,” it usually means:

  • your personal account is not marked as an OWNER of the organisation
    OR
  • you started the application while viewing your personal profile instead of the organisation page

Try this:

  1. Click your profile picture (top right)
  2. Under “Your organisations,” select the charity organisation
  3. Once inside the organisation page, go to:
    Settings → Billing and plans OR Settings → GitHub for Nonprofits
  4. Start the nonprofit application from there

You should see the organisation name at the top left while applying.

For your structure:

  • Keep ONE personal account only
  • Keep ONE organisation account for the charity
  • Create separate repositories for each sub-project
  • Use Teams inside the organisation to control access

Example:

  • Team: Monitoring Station
  • Team: Website
  • Team: Data Analysis
  • Team: Volunteers

Then grant each team access only to their repositories.

For moving projects from private personal accounts:
Each repository can be transferred into the organisation later via:
Repository → Settings → Transfer Ownership

So you do not need to recreate everything from scratch.

Also, don’t worry about not being technical enough — GitHub terminology is genuinely confusing for newcomers, especially around organisations, owners, teams, and nonprofit validation.

Your use case (charity with volunteers and separate projects) is exactly what GitHub Organisations are designed for.

Hopefully someone from the community can jump on a Discord call with you, because screen-sharing would probably solve this in 15 minutes. In the meantime, if you reply with screenshots (with sensitive info blurred), people here can usually guide you step-by-step as well.

And honestly, your hedgehog rehabilitation and monitoring work sounds fantastic. Good luck getting everything set up.

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1 reply
@PricklyPigs
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Thank you I was able to revisit with the reassurance I was going about it the right way. I now have my DNS authenticated and waiting to hopefully be accepted soon. Hopefully won't be to much hassle as verified with both Percent and Techsoup previously.

Thank you for your help.
Hedge inside right

I'm trying to find some youtube training that will help.. it's not the most exciting topic to research but I have learnt previously poor structure is a nightmare to recover from at times.
thanks
Andy

Answer selected by PricklyPigs

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