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Failed to create snapshot due to an internal error (4.21.0.0-RC3) #11453

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@weizhouapache

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@weizhouapache
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problem

more error logs

2025-08-15 05:58:06,216 ERROR [o.a.c.a.c.u.s.CreateSnapshotCmd] (API-Job-Executor-6:[ctx-ae78d929, job-179, ctx-e779649f]) (logid:2d361233) Failed to create snapshot due to an internal error creating snapshot for volume 6be22094-454f-466f-9f57-17522847e881 java.lang.RuntimeException: Unexpected exception
    at com.cloud.storage.VolumeApiServiceImpl.takeSnapshotInternal(VolumeApiServiceImpl.java:3910)
    at com.cloud.storage.VolumeApiServiceImpl.takeSnapshot(VolumeApiServiceImpl.java:3821)
    at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
    at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.base/java.lang.reflect.Method.invoke(Method.java:569)
    at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
    at org.apache.cloudstack.network.contrail.management.EventUtils$EventInterceptor.invoke(EventUtils.java:109)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:175)
    at com.cloud.event.ActionEventInterceptor.invoke(ActionEventInterceptor.java:52)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:175)
    at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:97)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
    at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:215)
    at jdk.proxy3/jdk.proxy3.$Proxy283.takeSnapshot(Unknown Source)
    at org.apache.cloudstack.api.command.user.snapshot.CreateSnapshotCmd.execute(CreateSnapshotCmd.java:253)
    at com.cloud.api.ApiDispatcher.dispatch(ApiDispatcher.java:173)
    at com.cloud.api.ApiAsyncJobDispatcher.runJob(ApiAsyncJobDispatcher.java:110)
    at org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.runInContext(AsyncJobManagerImpl.java:689)
    at org.apache.cloudstack.managed.context.ManagedContextRunnable$1.run(ManagedContextRunnable.java:49)
    at org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call(DefaultManagedContext.java:56)
    at org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWithContext(DefaultManagedContext.java:103)
    at org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWithContext(DefaultManagedContext.java:53)
    at org.apache.cloudstack.managed.context.ManagedContextRunnable.run(ManagedContextRunnable.java:46)
    at org.apache.cloudstack.framework.jobs.impl.AsyncJobManagerImpl$5.run(AsyncJobManagerImpl.java:637)
    at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:539)
    at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
    at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)
    at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
    at java.base/java.lang.Thread.run(Thread.java:840)
Caused by: com.cloud.utils.exception.CloudRuntimeException: Can't find snapshot strategy to deal with snapshot:Snapshot {"id":10,"name":"aaa","state":"Allocated","uuid":"8ea4acea-f665-479f-840a-56f336ea4760","version":"2.2","volumeId":5}
    at com.cloud.storage.snapshot.SnapshotManagerImpl.takeSnapshot(SnapshotManagerImpl.java:1624)
    at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
    at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.base/java.lang.reflect.Method.invoke(Method.java:569)
    at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
    at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:97)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
    at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:215)
    at jdk.proxy3/jdk.proxy3.$Proxy260.takeSnapshot(Unknown Source)
    at org.apache.cloudstack.storage.volume.VolumeServiceImpl.takeSnapshot(VolumeServiceImpl.java:2794)
    at com.cloud.storage.VolumeApiServiceImpl.orchestrateTakeVolumeSnapshot(VolumeApiServiceImpl.java:3981)
    at com.cloud.storage.VolumeApiServiceImpl.orchestrateTakeVolumeSnapshot(VolumeApiServiceImpl.java:5303)
    at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
    at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.base/java.lang.reflect.Method.invoke(Method.java:569)
    at com.cloud.vm.VmWorkJobHandlerProxy.handleVmWorkJob(VmWorkJobHandlerProxy.java:102)
    at com.cloud.storage.VolumeApiServiceImpl.handleVmWorkJob(VolumeApiServiceImpl.java:5317)
    at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
    at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.base/java.lang.reflect.Method.invoke(Method.java:569)
    at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
    at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:97)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
    at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:215)
    at jdk.proxy3/jdk.proxy3.$Proxy283.handleVmWorkJob(Unknown Source)
    at com.cloud.vm.VmWorkJobDispatcher.runJob(VmWorkJobDispatcher.java:99)
    ... 12 more

2025-08-15 05:58:06,217 DEBUG [o.a.c.f.j.i.AsyncJobManagerImpl] (API-Job-Executor-6:[ctx-ae78d929, job-179]) (logid:2d361233) Complete async job-179, jobStatus: FAILED, resultCode: 530, result: org.apache.cloudstack.api.response.ExceptionResponse/null/{"uuidList":[],"errorcode":"530","errortext":"Failed to create snapshot due to an internal error creating snapshot for volume 6be22094-454f-466f-9f57-17522847e881"}

versions

4.21.0.0-RC3
KVM

The steps to reproduce the bug

  1. deploy a vm
  2. create a vm snapshot without memory
  3. stop the vm
  4. create a volume snapshot

What to do about it?

No response

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