Some products and features are in the process of being renamed. Generative playbook and flow features are also being migrated to a single consolidated console. See the details.
Dialogflow CX is a new natural language understanding platform
built on
generative models
that can control conversations and on
flows
that can be used for more explicit conversation control.
Dialogflow CX makes it easy to design and integrate a conversational user interface
into your mobile app, web application, device, bot,
interactive voice response system, and so on.
Using Dialogflow CX, you can provide new and engaging ways for users
to interact with your product.
Dialogflow CX can analyze multiple types of input from your customers,
including text or audio inputs (like from a phone or voice recording).
It can also respond to your customers in a couple of ways,
either through text or with synthetic speech.
Each new customer will receive a
$600 credit
for a $0 trial of Dialogflow CX.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-12-18 UTC."],[],[]]