Failure has never been a barrier to services firms winning UK public sector business. Can Capita prove that's still true as the age of AI government ambition rolls out?
Capita has enormous standing in the UK public sector, but is currently trying to deal with a contract that's caused a lot of problems. CEO Adolfo Hernandez, as he would, sees it as an exception to the rule. But is this latest difficulty a little too close to home for comfort when it comes to the UK political establishment?