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Work profile on personally-owned device

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  • The work profile solution for personally-owned devices allows secure and private use for both work and personal purposes on the same device by restricting corporate apps, data, and management policies to the work profile.

  • Key features of this solution cover device provisioning, security, account and app management, device management, and device usability.

  • Device provisioning methods include DPC-first provisioning and Google Account provisioning.

  • Security features allow IT admins to enforce device and work profile security challenges, manage passwords, remotely wipe and lock devices, and ensure compliance.

  • Account and app management features enable IT admins to bind the EMM to their organization, provision accounts, silently distribute apps, manage configurations, and control app updates.

The work profile on personally-owned device solution set is intended for employee-owned devices. Corporate apps, data, and management policies are restricted to the work profile. With a work profile, the same device can be used securely and privately for work and personal purposes.

Feature list

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1. Device provisioning
1.1. DPC-first work profile provisioning Android 5.1+
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 You can provision a work profile after downloading the EMM's DPC from Google Play.
1.5. Zero-touch enrollment Android 8.0+ (Pixel: Android 7.1+)
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 IT admins can preconfigure devices purchased from authorized resellers and manage them using your EMM console.
1.6. Advanced zero-touch provisioning Android 8.0+ (Pixel: Android 7.1+)
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 IT admins can automate much of the device enrollment process by deploying DPC registration details through zero-touch enrollment.
1.7. Google Account work profile provisioning Android 5.0+
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 For enterprises that use a managed Google domain, this feature guides users through the setup of a work profile after entering their corporate Workspace credentials during device setup or on a device that is already activated. In both cases, the corporate Workspace identity will be migrated into the work profile.
1.9. Direct zero-touch configuration Android 7.0+
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 IT admins can use the EMM's console to set up zero-touch devices using the zero-touch iframe.
1.10. Work profile on company-owned devices Android 8.0+
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 EMMs can enroll company-owned devices that have a work profile.

2. Device security
2.1. Device security challenge Android 5.0+
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 IT admins can set and enforce a device security challenge (such as PIN/pattern/password) of a certain type and complexity on managed devices.
2.2. Work security challenge Android 7.0+
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 IT admins can set and enforce a security challenge for apps and data in the work profile that is separate and has different requirements from the device security challenge.
2.3. Advanced passcode management Android 5.0+
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 IT admins can set up advanced password settings on devices.
2.4. Smart Lock management Android 6.0+
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 IT admins can manage what trust agents in Android's Smart Lock feature are permitted to unlock devices.
2.5. Wipe and lock Android 5.0+
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 IT admins can use the EMM's console to remotely lock and wipe work data from a managed device.
2.6. Compliance enforcement Android 5.0+
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 The EMM restricts use of work data and apps on devices that aren't in compliance with security policies.
2.7. Default security policies Android 5.0+
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 EMMs must enforce the specified security policies on devices by default, without requiring IT admins to set up or customize any settings in the EMM's console.
2.9. SafetyNet support N/A
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 The EMM uses the SafetyNet Attestation API to ensure devices are valid Android devices.
2.10. Verify Apps enforcement Android 5.0+
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 IT admins can turn on Verify Apps on devices.
2.11. Direct Boot support Android 7.0+
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 Direct Boot support ensures that the EMM's DPC is active and able to enforce policy, even if an Android 7.0+ device has not been unlocked.
2.12. Hardware security management Android 5.1+
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 IT admins can lock down hardware elements of a device to ensure data-loss prevention.

3. Account and app management
3.1. Enterprise binding N/A
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 IT admins can bind the EMM to their organization, allowing the EMM to use managed Google Play to distribute apps to devices.
3.2. Managed Google Play Account provisioning Android 5.0+
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 The EMM can silently provision enterprise user accounts, called managed Google Play Accounts.
3.5. Silent app distribution N/A
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 IT admins can silently distribute work apps to devices without any user interaction.
3.6. Managed configuration management Android 5.0+
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 IT admins can view and silently set managed configurations for any app that supports managed configurations.
3.7. App catalog management N/A
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 IT admins can import a list of apps approved for their enterprise from managed Google Play (play.google.com/work).
3.8. Programmatic app approval N/A
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 The EMM's console uses the managed Google Play iframe to support Google Play's app discovery and approval capabilities
3.9. Basic store layout management N/A
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 The managed Google Play Store app can be used on devices to install and update work apps.
3.10. Advanced store layout configuration N/A
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 IT admins can customize the store layout seen in the managed Google Play Store app on their devices.
3.11. App license management N/A
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 IT admins can view and manage app licenses purchased in the managed Google Play from the EMM's console.
3.12. Google-hosted private app management N/A
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 IT admins can update Google-hosted private apps through the EMM console instead of through the Google Play Console.
3.13. Self-hosted private app management N/A
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 IT admins can set up and publish self-hosted private apps.
3.14. EMM pull notifications N/A
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 The EMM uses pull notifications to receive Play event notifications in real-time
3.15. API usage requirements N/A
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 The EMM implements Google's APIs at scale, avoiding traffic patterns that could negatively impact enterprises' ability to manage apps in production environments.
3.16. Advanced managed configuration management Android 5.0+
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 The EMM supports managed configurations with up to four levels of nested settings and can retrieve and display any feedback sent from a Play app.
3.17. Web app management N/A
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 IT admins can create and distribute web apps in the EMM console.
3.18. Managed Google Play Account lifecycle management Android 5.0+
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 The EMM can create, update, and delete managed Google Play Accounts on behalf of IT admins.
3.19. Application track management Android 5.0+
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 IT Admins can set up a set of development tracks for particular applications.
3.20. Advanced application update management Android 5.0+
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 IT Admins can allow apps to be updated immediately or postpone them from being updated for 90 days.
3.21. Provisioning methods management N/A
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 The EMM can generate provisioning configurations and present these to the IT admin in a form ready for distribution to end users (such as QR code, zero-touch configuration, Play Store URL).
3.22. Upgrade Enterprise binding N/A
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 IT admins can upgrade the enterprise binding type to a managed Google domain enterprise, allowing the organization to access Google Account services and features on enrolled devices.
3.23. Managed Google Account provisioning N/A
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 The EMM can provision devices with managed Google Accounts to identify users, control apps, and manage access to Google services.
3.24. Managed Google Play Account upgrade N/A
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 IT admins can upgrade the user account type to a managed Google Account, allowing the device to access Google Account services and features on enrolled devices.

4. Device management
4.1. Runtime permission policy management Android 6.0+
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 IT admins can silently set a default response to runtime permission requests made by work apps.
4.2. Runtime permission grant state management Android 6.0+
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 After setting a default runtime permission policy, IT admins can silently set responses for specific permissions from any work app built on API 23 or higher.
4.3. Wi-Fi configuration management Android 6.0+
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 IT admins can silently provision enterprise Wi-Fi configurations on managed devices.
4.4. Wi-Fi security management Android 6.0+
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 IT admins can provision enterprise Wi-Fi configurations on managed devices.
4.6. Account management Android 5.0+
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 IT admins can ensure that unauthorized corporate accounts can't interact with corporate data for services such as SaaS storage and productivity apps, or email.
4.7. Workspace account management Android 5.0+
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 This feature is deprecated. See 3.23. for replacement requirements.
4.8. Certificate management Android 5.0+
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 Allows IT admins to deploy identity certificates and certificate authorities to devices to allow access to corporate resources.
4.9. Advanced certificate management Android 7.0+
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 Allows IT admins to silently select the certificates that specific managed apps should use.
4.10. Delegated certificate management Android 6.0+
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 IT admins can distribute a third-party certificate management app to devices and grant that app privileged access to install certificates into the managed keystore.
4.11. Advanced VPN management Android 7.0+
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 Allows IT admins to specify an Always On VPN to ensure that data from specified managed apps will go through a set-up VPN.
4.12. IME management Android 5.0+
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 IT admins can manage what input methods (IMEs) are allowed on devices.
4.14. Accessibility services management Android 5.0+
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 IT admins can manage what accessibility services are allowed on devices.
4.15. Location Sharing management Android 5.0+
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 IT admins can prevent sharing location data with apps in the work profile.
4.17. Factory reset protection management Android 5.1+
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 Allows IT admins to protect company-owned devices from theft by ensuring unauthorized individuals can't factory reset devices.
4.19. Screen capture management Android 5.0+
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 IT admins can block users from taking screenshots when using managed apps.
4.21. Network statistics collection Android 6.0+
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 IT admins can query network usage statistics from a device's work profile.
4.26. System clock management Android 8.0+
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 IT admins can manage device clock and time zone settings, and prevent users from modifying automatic device settings.
4.28. Delegated scope management Android 8.0+
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 IT admins are able to delegate extra privileges to individual packages.
4.29. Enrollment-specific ID support Android 12.0+
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 IT admins can set an enrollment-specific ID that persists through factory resets for a work profile.
4.30. Credential manager policy Android 14.0+
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 IT admins can manage which credential manager applications are allowed or blocked using the credential provider policy default or the credential provider policy.
4.31. Basic eSIM management Android 15.0+
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 Allows IT admins to provision a device with an eSIM profile and manage its lifecycle on the device.

5. Device usability
5.1. Managed provisioning customization Android 7.0+
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 IT admins can modify the default setup flow UX to include enterprise-specific features.
5.2. Enterprise customization Android 7.0+
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 IT admins can customize aspects of the work profile with corporate branding, for example by setting the work profile user icon to the corporate logo, or setting up the background color of the work challenge.
5.5. Policy transparency management Android 7.0+
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 IT admins can customize the help text provided to users when they attempt to modify managed settings on their device, or deploy an EMM-supplied generic support message. Both short and long support messages can be customized, and are displayed in instances such as attempting to uninstall a managed app for which an IT admin has already blocked uninstallation.
5.6. Cross-profile contact management Android 7.0+
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 IT admins can manage what contact data can leave the work profile.
5.7. Cross-profile data management Android 6.0+
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 Grants IT admins control over what data can leave the work profile, beyond the default security features of the work profile.
5.10. Persistent preferred activity management Android 5.0+
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 Allows IT admins to set an app as the default intent handler for intents that match a certain intent filter.
5.11. Keyguard feature management Android 7.0+
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 IT admins can manage the features available before unlocking the device keyguard (lock screen) and the work challenge keyguard (lock screen).
5.12. Advanced keyguard feature management Android 5.0+
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 IT admins can manage advanced device keyguard (lock screen) features.
5.17. Work profile policy transparency management Android 9.0+
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 IT admins can customize the message displayed when removing the work profile from a device.
5.18. Connected app support Android 9.0+
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 IT admins can set a list of packages that can communicate across the work profile boundary.

6. Device admin deprecation
6.1. Device admin deprecation Android 5.0+
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 EMMs are required to post a plan by the end of 2022 ending customer support for Device Admin on GMS devices by the end of Q1 2023.

7. API usage
7.1. Standard policy controller for new bindings Android 5.0+
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 By default devices must be managed using Android Device Policy for any new bindings. EMMs may provide the option to manage devices using a custom DPC in a settings area under a heading 'Advanced' or similar terminology. New customers must not be exposed to an arbitrary choice between technology stacks during any onboarding or setup workflows.
7.2. Standard policy controller for new devices Android 5.0+
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 By default devices must be managed using Android Device Policy for all new device enrollments, for both existing and new bindings. EMMs may provide the option to manage devices using a custom DPC in a settings area under a heading 'Advanced' or similar terminology.
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