Actions

Handle button clicks and interactive card events across platforms.

Actions let you handle button clicks, dropdown selections, and other interactive events from cards. Register handlers with onAction to respond when users interact with your cards.

Handle a specific action

lib/bot.ts
bot.onAction("approve", async (event) => {
  await event.thread.post(`Order approved by ${event.user.fullName}!`);
});

Handle multiple actions

lib/bot.ts
bot.onAction(["approve", "reject"], async (event) => {
  const action = event.actionId === "approve" ? "approved" : "rejected";
  await event.thread.post(`Order ${action} by ${event.user.fullName}`);
});

Catch-all handler

Register a handler without an action ID to catch all actions:

lib/bot.ts
bot.onAction(async (event) => {
  console.log(`Action: ${event.actionId}, Value: ${event.value}`);
});

ActionEvent

The event object passed to action handlers:

PropertyTypeDescription
actionIdstringThe id from the Button or Select component
valuestring (optional)The value from the Button or selected option
userAuthorThe user who clicked
threadThread | nullThe thread containing the card (null for view-based actions like home tab buttons)
messageIdstringThe message containing the card
threadIdstringThread ID
adapterAdapterThe platform adapter
triggerIdstring (optional)Platform trigger ID (used for opening modals)
openModal(modal) => Promise<void>Open a modal dialog
rawunknownPlatform-specific event payload

Pass data with buttons

Use the value prop on buttons to pass extra context to your handler:

lib/bot.tsx
<Button id="report" value="bug">Report Bug</Button>
<Button id="report" value="feature">Request Feature</Button>
lib/bot.ts
bot.onAction("report", async (event) => {
  if (event.value === "bug") {
    // Open bug report flow
  } else if (event.value === "feature") {
    // Open feature request flow
  }
});

Open a modal from an action

Use event.openModal() to open a modal in response to a button click:

lib/bot.tsx
import { Modal, TextInput, Select, SelectOption } from "chat";

bot.onAction("feedback", async (event) => {
  await event.openModal(
    <Modal callbackId="feedback_form" title="Send Feedback" submitLabel="Send">
      <TextInput id="message" label="Your Feedback" multiline />
      <Select id="category" label="Category">
        <SelectOption label="Bug" value="bug" />
        <SelectOption label="Feature" value="feature" />
      </Select>
    </Modal>
  );
});

Modals are currently supported on Slack and Teams. Other platforms will receive a no-op or fallback behavior.

Callback URLs

Buttons accept a callbackUrl prop. When clicked, the action data is POSTed to that URL in addition to firing any onAction handler. This pairs naturally with webhook-based workflow engines to build approval flows without any onAction handler at all:

lib/bot.tsx
bot.onNewMention(async (thread) => {
  const approveUrl = "https://example.com/webhook/approve";
  const denyUrl = "https://example.com/webhook/deny";

  await thread.post(
    <Card title="Deploy v2.4.1?">
      <Actions>
        <Button callbackUrl={approveUrl} id="approve" style="primary">
          Approve
        </Button>
        <Button callbackUrl={denyUrl} id="deny" style="danger">
          Deny
        </Button>
      </Actions>
    </Card>
  );
});

Callback payload

The POST body sent to the callbackUrl:

{
  "type": "action",
  "actionId": "approve",
  "user": { "id": "U123", "name": "alice" },
  "threadId": "slack:C123:1234567890.123",
  "messageId": "1234567890.456"
}

If the button also has a value prop, it is included in the payload as "value".

Platform limits apply to encoded button data. Discord's custom_id has a 100 character limit - if the action ID plus callback token exceed this, posting the card throws a ValidationError. Telegram's callback_data has a 64 byte limit - buttons that exceed this will throw a ValidationError. Keep action IDs short when using callbackUrl on these platforms.

For modals, see callbackUrl on modals.

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