As usual, my parcel was left in the usual.place without any fuss. I must, however if not already mentioned in previous feedbacks, the previous item had to be returned, I booked this via email with yo... See more
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Company details
About Evri
Written by the company
From our roots as a mail order company 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Now, with our friendly team of 20,000+ couriers, 15,000+ ParcelShops and Lockers, and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel.
Whether it’s someone sending a birthday present to a friend, a marketplace trader shipping in bulk or a major brand such as John Lewis, ASOS or Next, we work closely with diverse communities and more than 700 of the UK’s top retailers to safely get parcels from A to everywhere.
A lot of parcels, in fact. More than 730million a year.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the years celebrating our achievements in IT, innovation and our environmentally friendly green fleet.
Evri is more than just a name. It’s a statement of intent, reflecting our commitment to customers and clients.
Every parcel, every person, every place – every delivery made for you.
Contact info
Download the Evri app
Replied to 83% of negative reviews
Typically replies within 24 hours
Goodbye Evri .
I think the end is near for Evri ! Pay a bit more people use Royal Mail a trusted long time provider of quality mail . Evri no longer pick up on time , or deliver on time !

Reply from Evri
Courier never appeared for collection…
Courier never appeared for collection as booked, yet managed to deliver other items form same company. Appalling service from Evri as usual, I always try to avoid purchasing if they are the courier, but this time I wasn’t aware. Lessons learned another business off the shopping list unfortunately.

Reply from Evri
Nothing but lies
Ordered a item 3 weeks ago which was a radiator cover,been lying that it has been delivered since Saturday,A parcel that got delivered which was tiny is what what they claiming been delivered,
I have requested call back for over 2 weeks now with customer services,they was engaging by Email but all I am getting is generic replies.
I will get a generic reply to this message,telling me to call customer services and request a call a back,
I have asked for photo proof it’s been delivered,I have ring door bell which proves they have not
Evri always take a picture with the 2 small parcels they delivered when they left them on door step
This parcel which they claim was delivered was a mental piece which was that big it would take 2 people to carry in.
They will reply with a generic message again,not even reading what a putt,
Avoid avoid avoid.

Reply from Evri

Reply from Evri
Couldn’t be bothered to deliver my parcel
My parcel was set for delivery between 3-5pm yesterday. You have failed to deliver this and haven’t given a valid reason as to why. Insignificant address? My address is correct. Nobody home at said address? I was home all evening?
Then an update for “next working day” when you’re also telling me it will be delivered Thursday. Not sure who is doing the maths but that’s 4 days from the original delivery date.

Reply from Evri
Always on time and parcel treated with…
Always on time and parcel treated with care.
Thank you!

Reply from Evri
Very happy with my deliveries
Very happy with my deliveries. Parcels put in porch as instructed & on time. What more could you ask?

Reply from Evri
I have never had to deal with such an…
I have never had to deal with such an awful delivery firm don’t even know how you can even call yourself a delivery service. Disgusting would NOT recommend ever

Reply from Evri
Two parcels awaiting collection still…
Two parcels awaiting collection still after a week!

Reply from Evri
parcels are being left out side the…
parcels are being left out side the gate in full view of the street

Reply from Evri
Lindy took a photo & texted myself to…
Lindy took a photo & texted myself to say where she had left my parcel very grateful.

Reply from Evri

Reply from Evri
Delivered on time & left in a safe…
Delivered on time & left in a safe place. Package not damaged.

Reply from Evri

Reply from Evri
TERRIBLE SERVICE
I have ordered several items that have come via evri. Every time there's been an issue. I had a notification saying my parcel was out for delivery and it never showed up. Now I'm told it will be delivered in an additional 3 days 🤷. How can it take 2 weeks to deliver an item I've paid for next day delivery. And if you want to speak to a human about it good luck. I could of WALKED to the shop quicker than EVRI delivers

Reply from Evri
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