As one of Australia and New Zealand’s most innovative retailers, we’re always looking for ways we can use technology to give our customers more convenient ways to shop — whether that’s in store, from the comfort of their computer at home, or on the move via our smartphone apps.
This innovative approach does not stop with our customers. As Australia’s largest retailer with more than 3,000 stores across Australia and New Zealand, our staff of 200,000 need intuitive technology that enables them to work more efficiently, collaboratively and effectively. To do this, they need to be able to access the right applications and information, from any location, using any device.
This is why we’ve decided to move to Google Apps and Chrome. Changing to a cloud based suite of tools is a key part of our strategy to use technology to promote greater collaboration, productivity and effectiveness. Over the next 12 months we will be rolling out Gmail, Google Calendar and Google Talk to the 26,000 staff in our national and state offices. This is the first phase of what we hope will be a company-wide transformation of our workplace technology.
We are also actively looking at how we can innovate with Google+, Google Drive and Google Sites to transform the way we approach other aspects of our business.
The move to Google Apps and Chrome builds on the successful roll out of Gmail and our ‘Tap to Support’ App on iPads toWoolworths supermarket store managers last year. The custom-made application, built on Google App Engine, helps our managers stay on the shop floor and focused on customers by allowing them to log a support ticket with our national support office in just one click, rather than being tied to a PC in the back office.
Soon more of our staff will be able to experience the productive and collaborative benefits of being able to work from any device, anywhere. Geographically dispersed teams, like our merchandising or state based workers, will be able to use Docs to collaborate in real-time.
Going Google will transform the way our employees interact with technology and collaborate with each other at every level of the organisation. We’re looking forward to providing our staff access to intuitive consumer technology at work and see the move to Google as the beginning of our journey towards a more efficient and innovative style of working.
Guest post by Dan Beecham, CIO at Woolworths Limited.
Today’s guest post is by Jason Howie, CEO of Australian aged care services organisation, KinCare. KinCare employs over 2,000 staff across Australia, most of whom care for the elderly and disabled.
At KinCare, we believe that every person has the right to age with dignity, an affirmation which has guided our business caring for the elderly in their own homes, for over 20 years. With this sentiment, we have grown from an organisation with one nurse and 15 clients, to employing over 2000 people in 13 offices right across Australia.
Historically, our IT solution had been a frustrating patchwork of different systems, which were slow and didn’t talk to each other. While they served a purpose once upon a time, we needed a unified system that had easy sharing and that could accommodate our ever-expanding team. In the end, a cloud-based solution was the natural choice.
With so many staff directly in the field that need access to vital client information, using a totally reliable and mobile system was a top priority for us. With Google partner Cloud Assist, the KinCare team made the transition to Google Apps in just three weeks. The roll-out was simple and feedback from staff has been that the Google Apps platform is easy and intuitive to use, so we didn’t need to provide intensive training. Having a system that just works is absolutely essential because we don’t have the time for people to travel to fix basic IT problems, like email issues. In fact, moving to Google Apps has allowed us to reassign our IT staff to more strategic (and interesting!) projects.
The Google collaboration apps, Gmail, Calendar, chat, and video has allowed KinCare staff to come to one place for collaboration. With Cloud Assist, Gamozzii and the Google App Engine we were able to develop a portal and mobile application (myKinCare app) that provides the field team with access to relevant information on-time, anytime. Information is centralised and secured. The systems have a single sign-on which is particularly good for those who suffer from password fatigue!
As an added bonus, all information is changed and updated in real time, meaning we share and get client updates instantaneously. When there’s no lag, there is no gap in knowledge. We’re even looking at devising a new intranet portal on Google Sites so we can continue to improve on our internal information sharing. When carers know their schedules, are aware of any last minute changes to appointments and have access to the latest health information about their clients, it helps us maintain a high level of informed care and improved patient safety.
Posted by Jason Howie, CEO of Australian aged care services organisation, KinCare.
Today we’re announcing the availability of Google Apps Vault (Vault) for Google Apps for Business customers. Vault is an easy-to-use and cost-effective solution for managing information critical to your business and preserving important data. It can reduce the costs of litigation, regulatory investigation and compliance actions.
Businesses of all sizes need to be prepared for the unexpected. In today’s environment, using Vault to manage, archive and preserve your data can help protect your business. Litigation costs can really take a toll on a business when minor lawsuits can run up to many thousands of dollars, and larger lawsuits can cost even more. Significant litigation costs come from having to search and find relevant data, which is also known as electronic discovery (eDiscovery).
E-discovery can be part of virtually any litigation and requires you to search, find and preserve your electronic information such as email. Vault helps protect your business with easy-to-use search so you can quickly find and preserve data to respond to unexpected customer claims, lawsuits or investigations. With an instant-on functionality and availability of your data a few clicks away, Vault provides access to all of your Gmail and on-the-record chats and can provide significant savings to your business over the traditional costs of litigation and eDiscovery.
Additionally, Vault gives Google Apps customers the extended management and information governance capabilities to proactively archive, retain and preserve Gmail and on-the-record chats. With the ability to search and manage data based on terms, dates, senders, recipients and labels, Vault helps you find the information you need, when you need it. Vault gives management, IT, legal and compliance users a systemised, repeatable and defensible platform that will reduce the costs and risks of doing business. With just a few clicks, the business can access a service designed for security and providing auditable access to critical information.
Vault is built on the same modern, 100% web-based architecture as Google Apps. Unlike traditional solutions, it does not require a complex and costly IT environment, and can be deployed in a matter of minutes. Vault brings the security, ease-of-use and reliability of Google Apps to information governance. It can help meet the sophisticated requirements of large organisations and makes these advanced capabilities available to business of all sizes.
Google Apps Vault can be added to your Google Apps account for an additional $5 per user per month starting today, so contact our sales team or a Google Apps reseller if you are interested in signing up for Google Apps and Vault.
We hope that Vault, together with Google Apps, will make a difference to your business and provide the right solution to reducing risk and cost so you can focus on growing your business.
Posted by Jack Halprin, Head of eDiscovery, Google
Today’s guest post is by Wendy Lewis, CEO of Girl Guides Victoria. The Girl Guides is a global movement, and in Australia, a not-for-profit organisation that supports girls from five years of age, equipping them with skills, confidence and friendships to help them to succeed throughout their lives.
Girl Guides Victoria celebrated its centenary anniversary last year, a significant milestone appreciated by over so many women who have been Girl Guides since 1911. The growth of the organisation continues and today, Girl Guides Victoria has 1,200 members and volunteers, 400 supporters and 5000 girls involved in programs right across the state.
Our centenary has also prompted us to reflect on how to ensure that the next 100 years are just as successful and part of staying relevant and up-to-date means being equipped with the right technology that can future-proof us as we move forward. We wanted to keep our connection to the grassroots of the organisation while still allowing advanced functionality and productivity in our administration. Going Google was the first step in streamlining our operations and creating a more efficient communication platform across the organisation.
So far, we’ve transitioned 100 Girl Guide leaders to Google Apps in locations across our 79 Victorian districts. With an older demographic of volunteers, it was essential that we had a solution that was intuitive to learn and easy to use. After a little bit of instruction we were all using it proficiently and since then discovering a new trick always proves exciting.
We use Google Apps as an email service as well as for sharing and collaborating on documents that help run the organisation across the state. It has transformed the way our geographically disparate organisation can share education programs and essential safety information. For example, we use Google Talk for instant communication. This means that our volunteers are able to access information or contact details for a girl’s family in the event of an emergency, or keep up to date with planned activities and contingency plans instantly. The fact that they can access this information from any of their personal devices like phones and tablets is vital for their roles which are often in the field, literally!
For Girl Guides Victoria, the girls are our top priority, so having the best technology to support what we do seamlessly has been most beneficial for us. We are now looking to expand on our initial success with Google Apps, finding simple and cost effective ways to extend what we do, for example, by offering online learning and promoting the involvement of parents through online portals.
Going Google has given us the tools to strengthen our commitment to push, challenge and grow the girls in our program.
Posted by Wendy Lewis, CEO of Girl Guides Victoria.
We asked small businesses in Australia “What are you working for?” Their responses were as diverse as the businesses themselves. But there were two things all of them had in common. The first was a passion for what they did. The second was a desire for more time to focus on their business, rather than on the operational details -- like technology.
While many understood that using the Internet could make their lives easier - to find customers, to run and promote their business, even to save costs - they had been slow to adopt it because they often didn’t know how and who to ask. At Google, we want to make it easy for small businesses to succeed. This is why we launchedGetting Aussie Business Online last year, which gives businesses a free domain name and website. Today we’re launching another set of resources -- atwww.whatareyouworkingfor.com -- to help small businesses learn how to use Internet technologies to operate more efficiently.
Atwww.whatareyouworkingfor.com business owners and managers can learn from their counterparts around Australia who have already taken the leap to Google Apps. Like George Perry at Choice, a leading consumer advocacy group, who turned on Gmail and Google Calendar for the whole company... overnight! Or John O’Neil, owner and builder at O’Neil Construction who said Gmail, Google Calendar and Google Docs have helped him exceed his clients’ expectations while letting him spend more time outside the office. Karen Huby is a project manager at Sitback, a Sydney based design studio, who says Google Apps has helped take the stress away from her everyday job. No longer chained to her office desktop, she is now fully productive on her mobile from anywhere.
The site contains a repository of relevant contentfrom Google and fromaround the web on topics that address real questions around how small businesses work. At any time, business managers can sign-up for a 30-day free trial of Google Apps to experience the benefits of these tools in their own business environments.
The Internet is redefining how most businesses work. We hope you find these resources useful in helping you consider how you want to work in 2012.
Posted by Jeremy Wood, Marketing Manager, Google Enterprise
Editor’s note:This post is part of a series that explores the top ten reasons why customers trust Google with their business data. A complete top ten list can be found here.
When users think of Google Apps, they often think of their Gmail inboxes or collaborating on documents in real time with others. They often don’t think of what’s going on behind the scenes. Our cloud computing data centers offer our customers scalability and reliability across all of our products and websites, supporting millions of businesses on Google Apps and over 1 billion Internet searches every day. Our pure and proven cloud offers Apps customers significant data protections that would be hard for those customers to achieve on their own. It’s also the infrastructure that we use to run our own business.
As we’ve grown, we’ve developed an expertise around building data centers and protecting the data stored in them. The machines in the data centers that run our applications are built to our own specifications, including ones focused on security. The hardware is limited to what is necessary for the applications to run, and eliminates unnecessary components such as peripheral connectors or video cards. Similarly, the software that we run on the machines is a specialized, stripped-down version of the Linux operating system leaving out any unnecessary software code such as device drivers. This approach helps provide a computing environment that is less prone to vulnerabilities, compared to typical on-premise, so called “private cloud” or hybrid IT environments.
Lots of users leads to lots of network traffic that allows us some significant advantages in terms of security. For instance, the spam filtering in Gmail gains rapid visibility into emerging and evolving spam and virus threats, which in turn helps us to block the vast majority of them. This kind of large scale Internet infrastructure also typically provides better protection from denial of service type attacks. It also puts us in a position to spot malicious traffic and help protect users from malware.
Unprecedented global scale would not matter without the ability to reliably deliver business critical services. That is another powerful feature of Google’s technology and process discipline. We’ve built our platform to withstand expected hardware failure, relying on software and highly automated processes in order to support a 99.9% uptime SLA that has no maintenance window. In 2010 Gmail uptime was 99.984% and we are over 99.99% for the first half of 2011. This is an approach you fundamentally can’t take with traditional on premise IT systems.
In just the 4.5 years I’ve been at Google, I’ve seen quite a few generational changes in the kit we run, be it “simple” things like sheet metal for servers to something more complex like our motherboards, or something even more fluid and complicated like our various software layers. Through all those upgrades, build outs, and migrations, the focus on reliability remains. This is something that keeps me coming back to work day after day, and drives me to help others understand the value we can add to protecting their data and powering their businesses.
Posted by John Collins, Senior Global Trust PM, Google Apps
Last week our chairman Eric Schmidt took the stage at Dreamforce with Salesforce CEO Marc Benioff to discuss the evolution of computing. In a wide-ranging conversation, they covered everything from the network computer to the consumerisation of IT to the emerging primacy of mobile, social and local. You can watch the keynote here:
Eric pointed out that it’s the cloud that is allowing us to upend the old software model. High cost. Complex. Quickly out-of-date. Difficult to replace. We’ve exhausted what can be done with client-server.
Consumer technology is now shaping enterprise software, and it’s transforming the way we live and work. Ubiquitous. Easy to use. Flexible. Constantly innovating. Built for teams. We’ve embraced a user-first, 100% web approach with Google Apps, and it’s a big reason why more than 40 million people now use Apps. We also announced that 4 million businesses run on Apps and another 5,000 join the movement every day.
But of all the ideas Eric and Marc discussed, one resonated with me most: “Life is short, you should spend it working with people you enjoy.”
Posted by Amit Singh, Vice President, Google Enterprise
Editor’s note: Today’s guest blogger is Ian Gardiner, CEO of Viocorp, a leading provider of digital broadcast video solutions in Asia Pacific. See what other organisations that have gone Google have to say.
Viocorp has provided digital broadcast video solutions to local and global corporations, governments, and media companies since 2002. The video webcasts we host, such as the Rolex Sydney Hobart Yacht Race or World Youth Day, often attract millions of viewers worldwide. We manage the back-end infrastructure to encode and deliver video of these events online, giving businesses an easy way to publish these digital media webcasts. Our customers don’t have to install anything on their end. They just buy a username and password and we deliver our services through the web browser.
Prior to Google Apps, we used a legacy on-premise solution to support our communication needs. Exchange had several shortcomings which became especially obvious as our business started to expand. Employees working from home and on the road had frequent problems with mobile email access and with synchronisation of email across multiple devices. Our IT staff spent hundreds of hours each year managing and maintaining our email server when they could have been improving our video software solutions.
As a company that provides its services entirely online, we saw Google Apps for Business as a natural fit. Deployment was very easy and there were no major issues since Google Apps supports user choice, enabling us to have a gradual transition. Initially most of our users chose to maintain Microsoft Outlook as their email client, but today, given the option between Gmail or Microsoft Outlook, 90 percent of our employees choose Gmail.
We’ve also adopted Google Calendar to set up meetings and reserve shared resources such as conference rooms. Google Talk and Google Docs let us create, share, and collaborate faster than ever, moving projects forward as teams connected by real time information. Most importantly, Google Apps lets our employees work from anywhere with any smartphone or web-enabled tablet. When I’m in transit to client meetings, I can use my phone to email, chat, or even review my presentation in Google Docs. And every month we get new features that support innovation and efficiency within the company—at no extra cost.
Compared with our previous solution, managing Google Apps is incredibly easy. We think moving to Google Apps saves Viocorp well over 200 hours (approx. 5 weeks) of IT work annually, with no drawbacks in service or uptime. Although we definitely saved money by switching to Google Apps, the real value for us goes far beyond reduced costs. The question was, will Google Apps allow us to work more effectively? And when we ask our employees, the answer is “yes, without a doubt”.
Today Microsoft is launching Office 365. Many of you have asked for our perspective, so we thought we’d share some thoughts to help you make an informed choice.
Technology inevitably gets more complicated as it gets older. Upgrading platforms and adding features results in systems that are increasingly difficult to manage and complex to use. At times like these, it's worth considering a clean-slate: an approach based on entirely modern technologies, designed for today’s world.
Here are some things to think about as you compare Google Apps and Office 365:
Designed for Teams Office 365 is for individuals. Apps is for teams.
Most of us no longer spend our days working on our own. We work with others: creating, collaborating, sharing.
With Apps you can work with multiple people in the same document. There’s no need to worry about whether or not it’s possible to share a spreadsheet, or co-edit a presentation. You can see people type in real time, and share a file in just two clicks. Discussions bring people into your documents for rich conversations. You don’t need to buy additional licenses to work with others, or hope people outside your company have upgraded to the same software. If you have a Google account, you can collaborate.
“We’ve shaved eight weeks off of the end-to-end budgeting process using Google Docs, which translates into close to 30% time savings,” said Michael Rodger, Delta’s Director of Digital Innovation.
Productive Anywhere Office 365 is built for Microsoft. Apps is built for choice.
Office 365 is optimised for Windows-based PCs and devices, which reduces your flexibility. Our applications are designed to work well on any device, on any operating system. Desktop, laptop, Chromebook, tablet, smartphone. Windows, Mac, Linux, Android, Blackberry, iOS, Windows Mobile. Edit on the go. Share from anywhere. Start on your computer, move to your tablet, finish on your phone. When the web is the platform, it just works.
“The initial reason we looked at Google Apps was cost savings, but the on-going value of access to information from anywhere totally independent of the device is where we're seeing the real gain,” said Scot Adams, the CIO of Cadillac Fairview.
Simple & Affordable Office 365 is 11 different plans, three editions and two tiers. Apps is $5/month with no commitment.
Google Apps for Business and five of eleven Microsoft Office 365 plans
(Click image to expand)
We have a single, transparent, low price that meets everyone’s needs, and it hasn’t changed in 4 years. There’s no extras for basics like phone support and robust productivity apps. No long term contracts or opaque enterprise agreements.
We also don’t lock you in. By design, we make it as easy as possible for you to move off of Google Apps if you want. We have a dedicated team of engineers whose sole goal is to help you get your data in and out of our products for free. We believe that the way to keep you long term is to continue to innovate and make our products better so that you choose to stay with us.
Pure & Proven Cloud Office 365 is about the desktop. Apps is about the web.
Google Apps are accessed in a browser. There’s no client software to install, secure and maintain. Upgrades and years of patience aren’t necessary to get access to the latest innovation, just click refresh. Our customers received more than 125 new features in the last year alone.
Running a reliable and secure cloud-based service is challenging and requires you to rethink everything. This year Gmail has been available 99.99 percent of the time, which translates to less than 5 minutes of downtime per month. That includes all downtime, planned and unplanned, of any duration, for any and all users. We make zero exceptions when calculating our uptime, and we’re transparent with you in the rare cases when things go wrong.
You can't just take legacy, desktop software, move some of it to a data center and call it "cloud." Apps was born for the web and we've been serving hundreds of millions of users for years.
Ok, we didn’t get to all 365 reasons here today, but we hope we gave you some things to think about. Ultimately, we have a fundamentally different vision for the future of software. That’s good, because it provides a clear choice. Before you invest ten years in the past, we’d humbly encourage you to invest ten minutes in today by checking out why so many businesses have chosen Google Apps.
Apps isn’t for everyone. But in the last week alone 38,000 businesses decided to give it a try. Maybe you should too.
Millions of businesses are experiencing radical productivity gains with web-powered tools, and today Google Apps collaboration is ready for every employee. We’re bringing multi-person, simultaneous editing to the Microsoft Word, Excel and PowerPoint applications that coworkers may still need from time to time. More people will be able to achieve a 100% web future entirely in Google Docs after learning the benefits of web-powered collaboration within traditional software.
Google Cloud Connect for Microsoft Office is now available to all users worldwide, letting two or more people work together on the same file at the same time in Microsoft Office 2003, 2007 or 2010 on Windows PCs. For example, you can edit a Word document’s table of contents from Dublin while coworkers adjust formatting and make revisions from Denver. Instead of bombarding each other with attachments and hassling to reconcile people’s edits, your whole team can focus on productive work together.
Google Cloud Connect vastly improves Microsoft Office 2003, 2007 and 2010, so companies can start using web-enabled teamwork tools without upgrading Microsoft Office or implementing SharePoint 2010.
Comparison of collaboration alternatives
Today we’re also introducing the 90-Day Appsperience program globally so businesses encumbered with 1990s technology can experience modern collaboration and the burst of productivity that’s possible now. Whether you manage IT for your whole business, lead a department, or manage a complex project like an industry event, a nominal fee covers 90-day unlimited use of Google Apps collaboration plus hands-on support from Google experts. To help companies measure the productivity impact of better teamwork -- and ultimately pay for what they really need instead of desktop software that could sit on the shelf -- the new collaboration dashboard in the Google Apps for Business and Education control panel provides aggregated activity metrics to administrators. Both Google Cloud Connect and this collaboration dashboard are available in English, with many more supported languages to follow soon.
This year we look forward to bringing you countless stories on the Google Enterprise Blog from schools, businesses and other organizations that are becoming much more productive with Google Apps. To get the wheels turning, check out the transformation that’s speeding ahead at Mazda Raceway Laguna Seca.
Join me for a live webinar on March 3rd, 2011 at 10am PST / 1pm EST / 6pm GMT to learn more about Google Cloud Connect and the 90-Day Appsperience program. Register to attend the live event.
Our Apps business is one of the fastest growing at Google today, with Australia being one of the fastest growing markets in the Asia Pacific region. Today we are announcing that two leading Australian businesses are the latest to go Google.
Flight Centre is Australasia's largest travel agency group with more than 2,000 shops and businesses in 11 countries. Migrating to Gmail will cut their email system costs by approximately 30% annually, while giving their employees an unprecedented 25GB inbox - meaning staff will never need to be burdened by deleting emails. The new Google Apps suite has given them access to more than just email – they have a collaborative suite of tools that supports their entire global operation. Watch Flight Centre’s story here.
Ray White manages over $30 billion worth of real estate sales across Australia, New Zealand and Asia, writing $6 billion in home loans each year. In addition to providing 1,000 businesses, 8,000 agents and each of its customers a standardised communication and collaboration platform via Google Apps, Ray White also developed apmasphere - a dedicated rental property management system delivering greater efficiency and transparency for property management in Australia. Ray White developed this application on the Google App Engine platform, which provided a fast, efficient and robust development environment, with unique collaboration features. We’re convinced that Ray White’s pioneering work will form a template for other developments around the world. Watch Ray White’s Story here.
More than 3 million businesses worldwide have “gone Google” - including Australian businesses you can read about here.
Posted by Emma Robinson, Google Enterprise AU/NZ team
With the recent announcement that hundreds of thousands of UK students are moving to Google Apps, there are now more than six million students, staff, and faculty around the world using Google at school. In the US, a recent survey reported that of those universities that had converted to hosted student email, 56% are going Google. The trend is similar here, with more and more Australian universities getting on to Google Apps.
For the University of Western Australia, implementing Google Apps for its 30,000 students meant offering a compelling set of features while allowing staff to focus on their core competencies. "The service we could offer for students through Google Apps was much better than we could reasonably hope to provide ourselves. Our staff can now concentrate on the things we do best - serving the teaching and research needs of the University," said John Arfield, University Librarian and Director (Information Management). "Providing a good experience for our students is a very high priority at UWA. The students are delighted, and so are we."
Over at the University of Adelaide, the ITS team who implemented Google Apps for their 16,000 students in early 2009 recently scooped the primary award at the Universities Services and Resources Annual Awards for Excellence (pictured below is the University of Adelaide project team managed by Bianca Velder (third from right) receiving their award on November 19 this year). Google Apps went live for the University of Adelaide on March 16, after a 5 month planning and development period. The University saw a 50% take up rate within two weeks of go-live, students were enthusiastic to make the switch from the previous mail system to Google Apps.
"Google Apps allows the university to deliver seamlessly integrated email, calendaring and IM services to students with significant capacity, and the migration has been a huge success for the university" says Virginia Deegan, director, infrastructure, property and technology. "The strength of Google Apps Education edition lies in the ease of implementation and the ability to deliver an integrated and flexible platform for collaboration and communication technologies in the future. All at no cost to the University, and that was a compelling story to us.
"Post implementation surveys show a very high student satisfaction with Google Apps. Many students offer suggestions how we can add value to the student experience, by increasing the functionality of Google Apps as a teaching and learning environment. Google Apps is rapidly becoming part of the DNA of the university, and that is exactly what we hoped for".
Across in Melbourne, at Australia's largest university Monash, Alan McMeekin, CIO and Executive Director IT Services Division is very pleased with the outcome for their 58,000 students and staff. "Monash has a commitment to principles of equity and diversity, so accessibility of services for students is important. We want to remove the blocks that prevent students from learning and growing. Google is one of the few products that provides a html version for email that works well with assistive technology." For Alan, demand from students and the support Google offered with the implementation were two key ingredients in a successful implementation. "The demand from students to participate in the pilot was encouraging, with over two hundred students registering in a weekend. Google have been great to work with on the implementation, providing dedicated resources and making changes where necessary to ensure Monash's move to Google is successful."
Lisa Marsh, Manager of the Flexible Learning and Teaching Program at Monash, leads the team that builds and runs the award winning my.monash portal for staff and students. In partnership with Calvin Chow, IT Analyst and Project lead, Lisa lead the project to migrate students to Google Apps. "The team are excited by the move to Google Apps. Calendar, email space, and collaboration tools have always been high demand items with students. We're also working on integrating Google Apps with other core university services via the my.monash portal, so there's lots of excitement around the potential to enhance the student experience. It's great to be running a project that is overwhelmingly positive. The pilot was oversubscribed by students. We're already getting 'thank you' email".
We look forward to working closely with more Australian universities and making 2010 a year in which even more students across Australia get the benefits of going Google.
