upgraded the app today and loading obviously faster, the new layout look more contemporary and easy to follow to browse product now

Made an order today and pay by PayMe, it cannot redirect to PayMe App until I click the icon on IKEA App. After the payment was done at PayMe App, the IKEA App keep on loading for over 5 minutes until I manually close the app. After reopen the app, it shown that no order is under process, no email confirmation is received, but the money is already deducted from my Payment account. I need to contact the customer service at the end, but unfortunately it was Sunday and I have to follow-up in office hour on the next day.

It’s so horrible that you keep sending email notifications almost every two days to remind me of items left in the cart. There’s no way to disable this notification function since the relevant page in the app doesn’t even load! You know some people just leave items in the cart intentionally to wait for out of stock items to come back. What an annoying shopping experience. Deleted the app after five email notifications were sent to me over the past two weeks.

I’ve been using the app for about a year. I usually start by checking out the new arrivals, but there’s one thing that bugs me every time — when I click on a product and then go back, it takes me all the way to the top of the page. As a regular online shopper, that really kills my shopping mood. Kinda disappointing that this issue’s been around for so long and still hasn’t been fixed.